Customer Care Specialist

1 week ago


Middlesex, United Kingdom Uxbridge Employment Agency Full time

Customer Care Specialist
Slough
Temporary - initially for 6 months
£25,000 per annum

Do you pride yourself in providing top class customer service? Do you enjoy speaking with customers and helping them with their queries? Are you seeking a role within a progressive and successful business? If so, please see below.

Job duties:

- Handling high volume inbound calls
- Updating the internal database system
- Making outbound calls when needed
- Adhering to regulatory processes and policies
- Owning all customer issues through to resolution
- Liaising with team members and colleagues to resolve customer queries
- Meeting individual performance targets

**Requirements**:

- Experience with providing top class customer service
- Excellent communication skills
- You must be organised, methodical and a team player

This role will be based in the Slough office where parking will be provided. The hours are Monday to Friday 9.00am to 5.30pm. You will also be required to work one Saturday per month which will be paid for.

What you need to do now
For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.



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