HR Advisor

**Job Advert**:
**Job Role**:HR Advisor

**Location**: Remote **-Birmingham, West Midlands - travel will be required

**Job Sector**:HR

**Hours**:35 per week

**Salary**:Up to £35,000 depending on experience, plus a car allowance

**The job role**

As a HR Advisor you will contribute to our vision of being **UK’s leading** property manager by:

- Providing an exceptional HR service to our teams, coaching and supporting line managers to develop high performing teams and deliver a high-quality customer experience to internal and external customers
- Providing support to line managers to effectively manage employee relations cases, employee on-boarding, ongoing personal development, talent and succession planning whilst ensuring proactive recruitment and workforce planning is efficient.
- Ensuring that our employees have a great experience which is engaging, well managed and frustration-free

This role reports to the HR Business Partner and is field based.

**Main Responsibilities**
- Deliver a high standard of employee relations support and case management to teams, including coaching and guidance with disciplinary, grievance, performance management, re-structures, absence, occupational health, exit interviews, TUPE, and providing legislative updates
- Support the HR business partnering team to instil a high-performance culture, developing and delivering on-boarding, talent and succession plans and ensuring teams are trained to deliver all elements of their job role to a high standard and provide a high-quality customer experience
- Through coaching and training, ensure your client group understand HR policies & procedures and our employee proposition
- Work with operational teams to develop employee engagement plans and improve employee retention for each team, resulting in a demonstrable improvement in colleague engagement scores.
- Ensure weekly and monthly metrics reporting is completed and provided to line managers **and HRBP along with data management within the team**:

- Support and promote change and improvement programmes across the business to improve the employee experience ensuring it is engaging and frustration-free working in collaboration with the wider Talent and HR team.

**Skills and Experience**
- Demonstrable experience of managing complex employee relations cases and coaching line managers
- Has supported organisations with restructures, talent and succession planning
- Confident, articulate communicator - both orally and in writing; able to build relationships with all employees, from site based colleagues to senior management
- Experience of delivering training programmes in a classroom environment
- Excellent organisational skills; able to manage numerous responsibilities at once
- A good understanding of UK employment law and legislation
- Competent in analysing data and using Excel

**Who are we?**

FirstPort is the UK’s leading residential property service provider, caring for 330,000 homes in England, Wales and Scotland, across 5,800 developments. With over four decades of experience and 3,300 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.

FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, it has been awarded the British Safety Council’s prestigious Sword of Honour, is an accredited Safe Agent and belongs to The Property Ombudsman. FirstPort has also been named as one of the UK’s Top Employers by the Top Employers’ Institute for the last five consecutive years.

**Why choose us?**

By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.

The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

We’re committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse.

**What’s next?