Managed Service Coordinator
2 weeks ago
Posturite Ltd are a leading provider of ergonomic solutions in the workplace helping thousands of clients improve the health, happiness and productivity of their employees through a range of solutions.
This is a full time maternity cover position.
We offer a competitive salary and a great place to work. Whilst this role is primarily based at our Head Office in Berwick (BN26 6SZ) we able to offer some home working following an initial training period based at our Head Office in Berwick.
We are looking for an enthusiastic person who is able to give first line and administration support to our customers & Posturite staff using our health and safety e-learning management system which supports a safe and healthy workplace.
Applicants will need excellent IT skills and an aptitude to learn our on line systems quickly as well as strong administration skills.
Key Tasks
- Give first line support to our managed service customers
- Maintain and update all relevant Customer Relationship Management information
- Prepare and send proposals to customers
- Liaise with the relevant software technical team, Posturite contacts for the successful implementation of managed service contracts
- Administer the time tracking system to support accurate invoicing
- Assist with testing and roll out of new systems
- Process orders from customers
- Prepare invoices and issue to customers
- Manage monthly reporting
- Ongoing management and maintenance of managed service contracts
**Job Types**: Full-time, Temporary contract
Contract length: 12 months
Pay: £23,400.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Application question(s):
- Do you have experience with e learning systems?
**Experience**:
- Administration: 1 year (required)
Work Location: In person
Reference ID: Trrish Managed Service
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