Support Officer

11 hours ago

Winchester, United Kingdom A2Dominion Housing Group Ltd. Full time

**Support Officer**
**Full time, Permanent**
**£22,286-£26978**
**Winchester**

A2Dominion is a housing provider with a social purpose to improve people’s lives. We’re one of the UK’s leading care and support providers.
Join our team to help people live safe, happy, and independent lives. We’ll provide you with a competitive package for our sector, **and whether this is your first job in care, or you have experience, we would like to hear from you**. In return for your skills, experience, and motivation to help others you will receive a competitive benefits package - for further details on what this could mean for you, **_scroll to the bottom of this advert to learn more._**
**_This is an opportunity to make a difference to be part of something special_**

**More about the role**:
In this Support Officer role, you will deliver high quality support to clients living in supported accommodation and for up to 3 months after move on, enabling them to sustain their tenancy and promoting independence, freedom and choice.

Responsibilities include but are not limited to;
- Assess referrals and engage with prospective clients using a person-centred approach. Key to this role will be liaising with health professionals, other agencies and colleagues as appropriate.
- Ensure that prospective and current clients are fully aware of the support available, their financial obligations, rights and responsibilities under their tenancy/occupation arrangements and all related procedures.
- Agree and review client Independent Living Plans and Risk Assessments on a regular basis, deliver contracted hours of support to achieve the required outcomes.
- Flexibly deliver the support identified in an Independent Living Plan through regular person-centred contact as appropriate, taking follow up action and coordinating wraparound support if required from other agencies (for example Adult Social Care, Criminal Justice, Health services) and internal departments.
- Engage in continuous professional development and reflective practice.
- Forge and maintain links with partner agencies and other key stakeholders as appropriate to ensure that good communication and co-operation is maintained.
- Report any concerns relating to safeguarding of vulnerable people using the correct procedures, attending case conferences and other meetings as required.

**More about you**:

- Educated to GCSE level or equivalent in Math & English
- Experience of working in a customer-facing role, motivating complex and diverse client groups to sustain housing, health and/or work outcomes.

**Rewards & Benefits**:

- 25 days leave (Rising to 28 after 3 years’ service)
- Flexible benefits - £300 allowance to spend on health and lifestyle
- Enhanced DBS and induction paid for
- £0.45p per mile used within work hours
- Uniform & PPE provided
- £500 Refer a friend bonus
- Pension scheme (with employer contributions of up to 8%.)
- Above & Beyond the Call of Duty Awards
- Bank holiday enhanced pay
- Employee Assistance Programme
- Eyes tests and Flu vouchers

**Feel at home**

Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working us.

**Job Types**: Full-time, Permanent

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