Business Support Officer HCC622280

1 week ago

Winchester, Hampshire, United Kingdom Hampshire County Council Full time

Early applications are encouraged as we may close the advert ahead of the stated closing date.

Joining our Business Development Team, as a
Business Support Officer,
you'll conduct research and present data, reports, and insights to management in support of service-related digital and HR projects.
The information you provide will help inform the analysis of services for Older Adults and Younger Adults within HCC Care and Support Services.

What you'll do:

  • Undertaking research on subjects relating to the services we offer across Hampshire
  • Conduct research
    on subjects related to the services we offer across Hampshire, including market trends, staffing, and other relevant matters.
  • Provide information:
    Deliver data and insights to support service-related projects and decision-making.
  • Keeping key documents and reports updated
    and functioning, such as staffing levels and hours, staff agency usage, bed capacity, short term service, long stay service,
  • Maintain records:
    Keep key documents and reports up to date.
  • Support analysis:
    Analyse key data across Older Adults and Younger Adults services to inform service improvements.
  • Adapt:
    Deliver high-quality work within deadlines, responding flexibly and swiftly to the demands of a fast-paced environment.
  • Collaborate:
    Work closely with the systems support team and colleagues, sharing information effectively with different audiences.

What we're looking for:

  • Organised, adaptable, and flexible in responding to changing needs.
  • Experience in projects and change management.
  • Proficient in Excel, including the use of pivot tables, formulas, and data analysis tools, and PowerBI to create dashboards for reporting and analysis.
  • Ability to prioritise work and remain calm under pressure.
  • Strong verbal and written communication skills.
  • Skilled at tailoring communication to suit different audiences and needs.
  • Resilience and confidence when managing competing demands.

Why join us:

  • Work in a varied and rewarding role where you'll make a meaningful impact to the lives of our residents by supporting the digital transformation of care services.
  • Supportive Environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
  • Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
  • A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other roles you may have experience of may include: Senior Administrator, Senior Administrative Officer, Office Administrator, System Support Assistant, System Support Officer, Business Support Assistant, Business Development, Analyst, Business Analyst, Account Support, Account Manager

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