Service Advisor Volvo Cars

2 weeks ago


Worthing, United Kingdom Calex Full time

**An exciting opportunity has arisen for a successful and motivated Service Advisor to work for a Volvo main dealership in Worthing.**

**_Basic Salary £24,000 plus bonus_**

**_Hours of work: Monday - Friday 8.00am - 6.00pm_**

**NO SATURDAY WORK REQUIRED**

You will contribute to the efficient operation of the Service Department, maximising guest experience and departmental profitability.

You'll be the link between our customers and the workshop and will manage their experience from beginning to end. You will schedule services and repairs, liaise with our parts team, suggest additional products and services to the customer, and make sure all invoicing is accurate and timely.

**Successful applicants will possess the following skills, qualifications and experience**:

- Outstanding customer service skills with the ability to handle a pressurised environment
- Previous experience within the Service Advisor role (desirable)
- Basic level of mechanical awareness (desirable)
- Ability to work independently, and also as part of a team
- Passion for cars and technology
- Organised with the ability to self-manage
- Excellent listening and communication skills
- Confidence to recommend and upsell additional products and services
- A full UK driving licence
**Key Responsibilities**:

- Interpreting customer concerns and comments and liaising with technicians
- Booking/scheduling vehicle services
- Liaising with customers about any additional work required
- Estimating time and costs associated with repairs
- Handling customer complaints
- Responding to customer requests
- Tracking the vehicle through the workshop
- Producing customer invoices
**Salary / Package**:Basic Salary £24,000 plus bonus

**Hours of work**:Monday - Friday 8.00am - 6.00pm

**Holiday & Benefits**:

- 22 days annual leave plus bank holidays
- Pension
- Healthcare 50/50 employer/employee
- Staff Discount
- Employee referral scheme
- Volvo Training
**The Company**:
This is an excellent time to join the Volvo brand and you’ll benefit from excellent career development pathways and a superb, modern workplace environment at an established and successful main dealership. Volvo are widely recognised as being one of the most forward-thinking, customer-focused brands around and combine a rich heritage with new technology that makes them one of the pacesetters in the new electric and hybrid vehicle sector.

**The Recruitment & Selection Process**:
**Job Types**: Full-time, Permanent

**Salary**: From £24,000.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Employee discount
- On-site parking
Schedule:

- Monday to Friday
**Experience**:

- service advisor: 1 year (preferred)
- automotive industry: 1 year (preferred)
Licence/Certification:

- Valid UK Driving Licence (preferred)



  • Worthing, United Kingdom Calex Full time

    An exciting opportunity has arisen for a **Vehicle Product Specialist** to join **Caffyns Volvo** in **Worthing**. This is a key role within their new and used car sales department that enhances the customers buying and ownership experience by providing expert product knowledge about Volvo Cars and accessories. You’ll benefit from a competitive basic...

  • Service Advisor

    1 week ago


    Worthing, United Kingdom Jago Consultants Ltd Full time

    Service Advisor - Worthing in West Sussex I am working with a Main Car Dealership in Worthing who are currently looking for a Service Advisor to join their growing team. Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world-class customer service? About the position Salary is negotiable...

  • Service Advisor

    1 week ago


    Worthing, United Kingdom Jago Consultants Full time

    **Job role - _Service Advisor_** **Location - _Worthing_** **Salary - _Dependant on experience (up to £34,800 OTE)_** I am recruiting for a very fast growing Prestigious automotive dealership in the **Worthing **area who are looking for an experienced **Service Advisor** to join their hugely successful dealership. **_Service Advisor job duties include:...


  • Worthing, United Kingdom Page Personnel Finance Full time

    Senior Service Advisor/Worthing/Admin and Secretarial **Client Details** My client is looking for a Senior Service Advisor to join their growing team in Worthing. **Description** The key responsibilities of the Senior Service Advisor will be: - Main point of contact for customers visiting to get their vehicle serviced, or when they need help or advice with...


  • Worthing, United Kingdom Fox & Sons Full time

    **Trainee Mortgage Advisor** **Structured and transparent progression opportunities - Competitive basic salary - OTE year one £35,000 - £45,000 realistic and achievable - Company car or car allowance - Warm leads - Industry leading training - Agile and nimble IT systems** **What’s in it for you?** - Full support and training provided to become CeMAP...

  • Service Advisor

    2 days ago


    Worthing, United Kingdom John Haynes Full time

    Full Job Description: Service Advisor at John Haynes Auto Technics independent Mercedes-Benz specialists. Job Duties: The role of Service Advisor carries important responsibilities, a large part of what you be required to do is: - Receive instruction and training from our Service Department Manager - Meeting and greeting customers in a courteous and...


  • Worthing, United Kingdom Page Personnel Finance Full time

    **Client Details** Based in Worthing, our client is within the Retail industry. **Description** As a Customer Service Advisor your responsibilities will include: - Raise and issuing refunds where necessary whilst keeping accurate records. - Liaising with team leaders to feedback all issues to remain in line with operational processes. - Some manual...


  • Worthing, United Kingdom Fox Morris Group Full time

    Customer Service Advisor - Adur District Council We are looking for a **Customer Service Adviser **you will be based at**:BN11 1HA** **We are currently working with local authorities across the London area to help recruit for Business Support Officers,** **Your Role**: - answer incoming telephone enquiries for transactional calls whilst our permanent...


  • Worthing, United Kingdom Essential Employment Full time

    **Customer Services Advisor needed in Worthing £10.41 per hrPAYE - Reference:5215067** This role will involve: - Working in our busy Contact Centre, the duties will be to answer incoming telephone enquiries on our waste service and other transactional calls, including assisting customers claiming £150 energy rebate and with queries on elections...

  • Post Graduate

    2 weeks ago


    Worthing, United Kingdom Page Personnel Finance Full time

    Our client based in Worthing are looking for a post graduate who is keen to get into the working world. They are a great start up company who can help develop your skills and train you up. They're looking for someone computer literate with good written andspoken English. **Client Details** Our client based in Worthing are looking for a post graduate who is...