Customer Service Advisor

4 days ago


Telford, United Kingdom Vivactive Full time

**Customer Service Advisor**

Part time; Monday & Tuesday - 9am to 5pm plus Saturday and Sunday for 4 hours each day

Permanent Employee

Based at our Head Office in Stafford Park, Telford

We want to employ customer champions to take orders, convert customers to better value own-label products and services, effectively handle customer queries and complaints, and work in the background on our websites.

**The customer is at the centre of everything we do, so as a Customer Service Advisor at Vivactive, you will**:

- Be passionate about customer service
- Have great communication skills
- Have a good level of computer proficiency
- Be comfortable working as part of a team
- Remain composed and focus on the customer in a dynamic and changing environment

**A desirable, but not totally necessary skillset would be**:

- Experience of working in a customer-centric environment or care sector position
- A words per minute count of 70 or above
- Experience of operating webchat

**Joining Vivactive has some really great benefits, including**:

- Salary Range (grow your pay as you learn new skills)
- Market-leading annual leave pro-rata to 23 days plus 8 bank holidays (31 days in total)
- Your birthday off, so you always enjoy your birthday
- External training courses, we'll pay for your First Aid, Fire Marshall, Management Courses, Customer Service NVQs & Apprenticeships
- Awards and Recognition Schemes; delivering above and beyond never goes unnoticed
- Free Christmas party - the best you'll ever go to
- Free Onsite Parking
- Free tea, coffee, chilled water, soft drinks
- Pension Scheme
- Free Summer BBQ and other social events
- We care about our employee's mental and physical health with extra strong health and safety practices across the business

Salary

Monday & Tueday - £10.50 - £10.75

Saturday and Sunday - £12.50 - £12.75

**Job Types**: Part-time, Permanent
Part-time hours: 23 per week

**Salary**: From £10.50 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Flexitime
- Free parking
- Gym membership
- On-site parking
- Referral programme
- Work from home

Schedule:

- Every weekend
- Flexitime

Supplemental pay types:

- Bonus scheme

Work Location: In person



  • Telford, United Kingdom L&C Employment Consulting Full time

    Customer Service Advisor - Temp - Telford L & C Consulting are recruiting on behalf of one of Telford’s best known and respected companies. We are currently looking to recruit a new customer service advisor for them on an on-going temporary basis to work in their customer service department. You’ll need to be available at short notice and have a stable...


  • Telford, United Kingdom Lyreco Full time

    Customer Care Advisor Location: Donnington- Telford Salary: £24,570K per annum Mon- Fri- 9am-5.30pm. Full time- Permanent Office Based Role. Are you passionate about delivering exceptional customer service? Do you thrive in dynamic environments where customer satisfaction is a top priority? We’re looking for an experienced and driven individual to join...


  • Telford, Telford and Wrekin, United Kingdom Lyreco Group Full time

    Customer Care AdvisorLocation: Donnington- TelfordSalary: £24,570K per annumMon- Fri- 9am-5.30pm.Full time- Permanent Office Based Role.Are you passionate about delivering exceptional customer service? Do you thrive in dynamic environments where customer satisfaction is a top priority? We're looking for an experienced and driven individual to join our...


  • Telford, United Kingdom Orbit Full time

    **Customer Service Advisor, Telford** **Benefits** - Salary: from **£24,091** based on experience (40 hrs week). - Shifts: Monday to Friday 8am - 8pm and Saturdays 8am - 4pm, including Bank Holidays. - Summer and Christmas Parties..plus Seasonal fun events ! - Mandatory annual salary review. - Company funded Health & Wellbeing Initiatives. - 31 days...


  • Telford, United Kingdom L&C Employment Consulting Full time

    Customer Service Administrator - Permanent - Telford L & C Consulting are recruiting with a well-known and respected Telford organisation for a new Customer Service Administrator to join them on a permanent basis. The multi-national company are looking an experienced Customer Service Advisor who comes with good communication skills and a resilient approach...


  • Telford, United Kingdom Luceco plc Full time

    **Customer Service Advisor - Join Our Growing Team!** **Salary**: Competitive **Bonus**: Up to 10% **Hours**: 39 hours per week (Monday to Friday) **Location**: Telford (in-person) At **Luceco Group**, we’re passionate about providing innovative solutions in the lighting and electrical industry, and we’re looking for a dedicated **Customer Service...


  • Telford, United Kingdom CRA Group Ltd Full time

    **Do you wish you could use your customer service advisor skills in work that really matters?** As an Asylum Decision Maker, you will help protect some of the most vulnerable people in the world and making life-changing decisions to help their future. If you are motivated to work hard helping people while maintaining vital and effective immigration...


  • Telford, Telford and Wrekin, United Kingdom Wipro UK Full time

    Job DescriptionJob Title: Customer Service Advisor (Telford)City: TelfordState/Province: ShropshirePosting Start Date: 11/27/25About Servaada, a Wipro company:Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced...


  • Telford, United Kingdom AMP Clean Energy Full time

    As AMP Clean Energy’s low carbon heat and power business continues to grow, we are looking for an experienced **Customer Service Advisor** to work within our Telford contact centre / operations hub as part of the internal sales team. If you want to join one of the most exciting companies in the low carbon and renewable heat energy industry, then please get...


  • Telford, Telford and Wrekin, United Kingdom Wipro UK Full time £20,000 - £40,000 per year

    Job DescriptionJob Title: Customer Services Advisor (Telford)Req Id: 93371City: TelfordState/Province: ShropshirePosting Start Date: 10/27/25About Servaada, a Wipro company:Servaada is Wipro's UK entity, authorised by the FCA (the UK financial services regulator) to undertake regulated activities on behalf of its clients, as an outsourced service providerJob...