Import Operations Clerk

6 days ago

West Drayton, United Kingdom ACS Performance Full time

As the **Import Operations Clerk** you will manage the movement of products, equipment and materials to the UK in accordance with organisational policy & procedure, HRMC regulations & laws in a timely and efficient manner. This role involvesImport Processes, Customer Service, Documentation / Administration and Compliance / Health & Safety.
- Ensure quotation requests from customers are responded to in a timely manner, providing required follow up and inputting into the company system if the quotation comes to fruition.
- Investigate and implement the most cost-effective dispatch of each shipment in accordance with the customers' instructions.
- Locate and track shipments and respond to customer enquiries.
- Maintain and manage records of shipments in and out of the Heathrow ETSF facility in compliance with AEO, UK Customs Law, IE NCTS, ETSF Records, C88, Dangerous goods, International shipping and company organisational policy & procedure.
- Ensure each file is closed down and put away in a timely manner with all supporting paperwork contained.
- Meet all Statutory Requirements for the Aviation industry.
- Ensure adherence to company Quality Management System processes.

To be successful in this role of **Import Operations Clerk**we would love to speak to anyone who has experience of:

- Previous experience in a similar role
- Sound knowledge of Customs entries
- Knowledge of CargoWise
- Industry relevant network
- Strong communication skills, both written and verbal
- Problem solving skills
- Strong analytical skills to be able to assess complex data quickly and propose solutions to satisfy both the customer and company objectives.

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