Housing Advice

2 days ago

London, United Kingdom Lewisham Council Full time

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

**Introduction**

As a Housing Advice and Early Intervention Officer, you'll be the first point of contact for clients seeking support with housing and complex needs; particularly for those with complex vulnerabilities. Offering a person-centred service, you'll provide expert advice, guidance, and practical support to help residents make informed decisions about their housing options. You'll conduct holistic assessments and make referrals, aiming to prevent homelessness and reduce reliance on crisis services. Administrative tasks are also key to ensuring smooth service delivery. Your role ensures clients receive the right support, every step of the way.

**What’s in it for you?**

Excellent training and development opportunities, plus a range of benefits including:

- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks

**What we’re looking for**

We are looking for a high performing individual who is committed to excellent standards of customer service in a fast paced environment.

**Location**

The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

**Special conditions**

The recruitment process is anonymous and we don't accept CV's.

**Please click**here**to view the Job Description and Person Specification**

**Salary**

£37,509 - £38,637 per annum (Scale 6)

**Diversity**

The Council reserves the right to close adverts early if there is a large response.

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