Housing Advice Worker
7 days ago
The purpose of the Housing Advice worker role is to provide advice and guidance to offenders aged 18 plus following an assessment of the clients support needs, particularly focusing on their housing, employment and financial needs. In this position, youwill be working with clients with complex needs including ex-offenders and mental health issues.
In this position, you will be required to;
- Hold a caseload of key clients and conduct regular key working sessions resulting in agreed Support Plans
- Produce comprehensive and high quality assessments on the clients support needs, particularly their housing, employment and financial needs, and accordingly follow the most suitable pathway
- Work with services users on a brief intervention basis to advice and support them to sustain or obtain accommodation, and to assist them in improving quality of life and moving towards independence
- Proactively liaise, communicate and negotiate with internal and external specialists and external agencies in order to maximise client support services, resources and funding
- Assist service users to develop life skills and partake in meaningful occupation activities to promote increased independence and involvement with the community; this will include delivering workshops to groups of clients on a regular basis
- Work effectively with risk management agencies such as the Police and Probation to ensure clients are supported to access accommodation and opportunities that are safe for them, staff and the public
- Experience of working with complex needs including ex-offenders and mental health
- An understanding of working in supported housing or floating support services; with a demonstrable knowledge of Housing and other related Legislation
- Experience of key working, planned support, risk assessments, goal setting and advocacy with vulnerable people.
- Experience of managing complex and difficult situations in relation to vulnerable client groups
- Ability to effectively liaise with a range of service providers or agencies in order to establish or improve services for clients
- Ability to be self-motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need
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