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Customer Service
2 weeks ago
**Customer Service & Accounts Admin Assistant**
**Monday to Friday**
**9am to 6pm**
**Salary starting at £12 per hour**
**Immediate Start**
We are looking for a hard-working Customer Service & Accounts Admin Assistant to handle a variety of customer service and account office administration tasks in our busy office.
The duties include, but are not limited to, providing support to accounts managers, assisting in daily office tasks, and managing our company’s general costumer service and account needs.
The starting salary is £12 per hour, which will be evaluated after a successful 6-month probation period and based on performance during this time.
**Responsibilities**:
- Ad-hoc administrative tasks.
- Invoice processing and filling.
- Ensuring payments, amounts and records are correct.
- Updating and maintaining procedural documentation.
- Liaising with and handling requests from senior managers.
- Assisting in the preparation of regularly scheduled reports.
- Monitoring daily communications and answering any queries.
**Requirements and skills**:
- Punctual and responsible.
- Competent writing and verbal communication aptitude.
- Strong organisational skills with the ability to multi-task.
- Excellent time management skills and the ability to prioritise.
- Ability to work as part of a team and take direction accurately.
- Trustworthy and discreet when dealing with confidential information.
- Competent IT skills, particularly proficiency with spreadsheet software.
- Previous experience in an accounting administrative is desired but not essential.
- Prior experience in a customer service role is preferred.
If this sounds like a good fit, we would love to hear from you.
**Equality and Diversity**
A diversity and inclusion policy is in place at Fast UK Parcel Company to prevent direct or indirect discrimination against job applicants or employees on the basis of disability, marital status, sex, race, colour, nationality, ethnic or national origin, age, religion, or political opinion, while also attracting and keeping skilled workers. We are dedicated to fostering diversity and equal opportunity, and we'll continue to evaluate our policies and practices to make sure that everyone who uses our services is catered to in a way that meets their needs.
Pay: From £12.00 per hour
**Benefits**:
- Casual dress
- Free parking
- On-site parking
Schedule:
- 8 hour shift
**Language**:
- English, Portuguese, Spanish (preferred)
Work Location: In person
Reference ID: Customer Service & Accounts Admin