Call Centre Agent
2 days ago
**Job Title: Online Digital Operative**
**Join Our Growing Team**
As part of our ongoing expansion, we’re on the lookout for motivated and dynamic individuals to join our fast-paced contact centre team in Winsford. If you thrive in a busy environment and have a passion for customer service, we want to hear from you
**What You’ll Do**:
Provide a top-quality customer experience at every touchpoint.
Accurately input customer details into our IT systems and complete all administrative tasks efficiently.
Work closely with other departments to ensure customer needs are met within agreed timescales.
Maintain high standards of professionalism, including timekeeping and personal appearance.
**What We’re Looking For**:
Experience working in a high-volume, multi-channel contact centre.
Proficiency in Microsoft Office and general IT systems.
The ability to multitask and prioritise workload in a fast-paced environment.
A positive attitude and a passion for delivering outstanding service.
A full UK driving licence.
**What’s in It for You?**
Competitive industry salary.
28 days holiday per year.
Company pension scheme.
Health care plan.
The opportunity to be part of a thriving, energetic team.
- **“You’ve heard the name, now join the team”**_
Location: Winsford Branch
**Salary**: £23,795 per annum
(40 hours per week, including weekends)
**Job Types**: Full-time, Permanent
Pay: £23,795.00 per year
**Benefits**:
- Company pension
- Health & wellbeing programme
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
**Education**:
- GCSE or equivalent (required)
**Experience**:
- customer service: 1 year (required)
- Call centre: 1 year (required)
- Customer support: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Online Winsford
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