Triage Officer

3 days ago


London, United Kingdom Ackerman Pierce Full time

Do you have experience working as a Housing Triage Officer? I'm excited to be able to recruit for my client who is looking for a Housing Triage Officer in London. As a part of the role, you will provide a flexible, person-centred approach towards homelessclient. You will need to have experience of casework with vulnerable people as well as working in partnerships with a variety of agencies.

**Duties**:

- Providing personalised support to allow the customers to maintain a tenancy and address, as well as any other need identified.
- Using the knowledge of the Council's housing and community care procedures along with knowledge of housing support services to provide advice, assistance and support to multiple complex needs customers accepted for a Housing First Service.
- Providing advice, support and access to relevant Housing Options, benefits, and other entitlements available to Housing First Customer.
- Ensuring the customer can maintain the tenancy provided by linking the customer into all available support available in Southwark.
- Liaising with private landlords to secure and maintain accommodation for the customer.
- To liaise with all statutory partners in health, housing, social care, police and support providers to ensure the customer can maintain the tenancy provided.

**Minimum Requirements**:

- Previous experience of liaising with agencies and working in homelessness
- Eligibility to work in the UK.

**Benefits of working with Ackerman Pierce**:

- Your own personal consultant
- DBS and Compliance Service
- Quick and Easy Registration Process
- Guaranteed weekly payment



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