Complaints Triage And Service Recovery Officer

Large Housing Association requires a Complaints Triage and Service Recovery Officer to manage customer dissatisfaction before it escalates to a formal complaint. Responsibilities: Act as first point of contact for customers who are expressing concerns or dissatisfaction, deploying empathy, problem solving skills and proactive communication to address their...

A leading housing association in the UK seeks a Complaints Triage and Service Recovery Officer to manage customer dissatisfaction before it escalates. This hybrid role requires excellent customer service and communication skills, as well as a collaborative approach to solving issues. The successful candidate will be responsible for triaging customer concerns...

Overview BDS are currently recruitng for a Complaint Officer to work with a well known Housing Association in the Hammersmith area. Your primary role is to proactively manage customer dissatisfaction before it escalates to a formal complaint. This is a new role in the organisation and you will serve as the first point of contact for customers who are...

BDS are currently recruitng for a Complaint Officer to work with a well known Housing Association in he Hammersmith area. Your primary role is to proactively manage customer dissatisfaction before it escalates to a formal complaint. This is a new role in the organisation and you will serve as the first point of contact for customers who are expressing...

Title: Triage and Research Officer Location: Havering Hours: 9am-5:30pm M-F Salary: £17.54 hour Term: Temporary until 24/03/ with the possibility of extension Are you looking for an exciting opportunity to make a real difference in improving customer experience? Our client is seeking a highly motivated and detail-oriented Triage and Research Officer to join...

Eden Brown are seeking a highly efficient Complaint's Officer to work frontline for a Social Housing Provider The role will be temporary 3-6 months and will be based in Salford once a week and at home the rest of the time working 35 hours per week Key Responsibilities Includes: - Full case management of complaints until resolution, within relevant...

Overview Role: Support Worker Location: Wolverhampton Salary: £24,243 - £24,850 This role involves supporting adults, young people, families and communities affected by alcohol and drug use. The organisation aims to inspire individual recovery through professionalism, insight, expertise and passion of its staff. Aquarius is part of Recovery Focus, a...

Role Overview The Stronger Families Hub Out of Hours service is offering a secondment opportunity for a Triage Officer. As a Triage Officer, you will be the first point of contact for families, residents, and professionals seeking support or guidance for children and adults at risk. Working within our innovative Stronger Families and Protection Service, you...

Job Title: Complaints Officer (Stage 2)Location: North LondonContract: Temporary - OngoingHours: 36 per weekPay: £22 PAYE per hourWorking Pattern: Hybrid available Social Housiing Experience Required Daniel Owen are proud to be representing a well-known client based in the North London area who are looking for a highly skilled Complaints Officer to join...

Complaints Officer (Stage 2) Daniel Owen are proud to be representing a well‑known client based in the North London area who are looking for a highly skilled Complaints Officer to join their team. Salary: Up to £22 per hour Type: Full Time Region: UK - London Town/City: North London, London Posted: 05/12/2025 Reference: 05122025_1764932440 Location: North...