Housing Complaints Investigator

**Job Description**: We have an exciting opportunity for two complaints investigators to join our new Complaints Investigation Team, which will ensure that all complaints are dealt with in a timely resident-focused manner. As a Complaints Investigator you will be responsible for investigating complaints and liaising with teams across the business to resolve...

**Complaints Investigator** **Location: Ealing - Hybrid working** **Salary: £32,978-35,000** **Contract: 9-months FTC, Full time, 35 hours per week** **About us** We’re a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide...

**Repairs Complaints Investigator** **Location: Ealing Office base - 3 days per week in the office** **Salary: £33,000-35,000** **Contract: Permanent, Full time, 37.5 hours per week** **About us** We’re a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and...

Overview BDS are currently recruitng for a Complaint Officer to work with a well known Housing Association in the Hammersmith area. Your primary role is to proactively manage customer dissatisfaction before it escalates to a formal complaint. This is a new role in the organisation and you will serve as the first point of contact for customers who are...

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and...

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and...

Join to apply for the Complaints Investigator role at Goodman MassonJoin to apply for the Complaints Investigator role at Goodman MassonGet AI-powered advice on this job and more exclusive features.This range is provided by Goodman Masson. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay...

A leading social housing organization in Greater London is seeking a dedicated Complaints Officer for a 6-month fixed-term contract. The role involves managing the entire complaints process, ensuring adherence to organisational procedures, investigating complex complaints, and analyzing data to identify trends. Successful candidates will have relevant work...

A social housing organization in Greater London is looking for a Complaints Officer to manage the complaints process and ensure compliance with regulations. The role entails analyzing data, investigating complaints, and making actionable recommendations for improvement. Candidates should have relevant work experience in housing or public services, and...

**VENN **GROUP** **Service Complaints Investigator** **Duration: 3 months** **Location: Remote** **Clearance Required: Basic DBS/BPSS** A Central Government department is seeking a Service Complaints Investigator to investigate complaints about their service efficiently, effectively and fairly. **_ Key Responsibilities:_** - Investigate Stage 1 service...