Dental Receptionist

2 days ago

Sunderland, United Kingdom Riveredge Dentistry Full time

**What the role involves**:

- Understand the vision and brand message for the practice
- Front of house and receptionist duties; telephone management including booking and rescheduling appointments
- Processing payments and recording daily takings
- Opening and closing the practice
- Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
- Follow all practice systems and procedures
- Any other ad hoc responsibilities as reasonably requested

**Benefits**
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Dental allowance and eye care vouchers for VDU users
- Career opportunities across the Dentex Health group

**What we need from you**:

- Good communication and customer service skills, keeping patient satisfaction in mind
- Excellent professionalism and relationship building skills
- Able to work intuitively and adapt to change
- Strong work ethic, teamwork ability with an enthusiastic people-first attitude
- High levels of attention to detail
- Proficient user of the requisite dental software and Microsoft package

**About us**:
Riveredge opened in 2000 on the banks of the River Wear in the heart of Sunderland and quickly established a highly regarded reputation in the area and throughout the UK.

In August 2021, Riveredge moved to a new state of the art practice, just off the A1231 in Sunderland.
- We now have a great opportunity for a friendly, customer orientated Receptionist to work in practice 3 days per week, this role would suit somebody who enjoys a variety of work and has experience already as a receptionist or customer services. Dental experience highly desirable.

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