Call Centre Agent

1 day ago


Sheffield, United Kingdom ant marketing Full time

We are looking for a high volume of full time Call Centre Agents to work for us.

This role will require you to attend our training centre in Sheffield, and you will then work from one of our Sheffield Call Centres. There may be potential to work from home based on performance, but this is not guaranteed. We are only able to consider applicants within a reasonable commuting distance.

These roles involve assisting on an important government project.

**HOURS**
You must be fully flexible between 8AM-8PM Mon-Fri & 9AM-5:30PM Sat-Sun - we are only able to accept full time applicants working 37.5-40 hours per week

**RESPONSIBILITIES**
- Taking inbound calls
- Updating records and escalating calls where necessary

**CANDIDATE REQUIREMENTS**
- Comfortable in speaking on the phone
- Able to use a computer
- Previous call centre experience is an advantage, but not essential as full training will be given
- You must not have any unspent criminal convictions, and be able to supply appropriate documentation for us to conduct a basic DBS as part of a government standard BPSS check (we will pay fees for this to be carried out)

**CONTRACT TYPE**
Temporary, but longer term potential


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