Service Designer

2 weeks ago


Glasgow, United Kingdom NonStop Consulting Ltd Full time

As a Service Designer your main responsibilities would be to:

- Lead the team in delivering project responsibilities on time and within budget, ensuring professional and effective delivery execution across the design life-cycle
- Coach and mentor the team; developing their skills, expertise and working practices as well as delivering their day to day responsibilities
- Support Service Owners in performing current state analysis and understanding areas of risk, improvement and opportunities to meet both the service users' needs and business and technical strategic objectives
- Understand the wider business implications of services and communicate effectively the impacts of change on the service level and business objectives

You'll have relevant experience in:

- Relevant experience of Service Design and Delivery in either the public or private sector, including business process change, user experience change, balancing user needs with business objectives and linking business and technical strategy
- Strong business management experience including planning resources, estimating, defining measurement systems and tracking delivery against targets


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