Service Designer

5 days ago

Glasgow, United Kingdom hays-gcj-v4-pd-online Full time

About the RoleWe are seeking a Service Designer to support the transformation of services by placing individuals at the centre of the design process. This role involves applying service design and project management skills to create business-ready solutions. You will lead projects, collaborate with internal teams and external partners, and bring ideas to life through concepts, blueprints, prototypes, and new service delivery.This role would be well suited to a candidate with one or two years' experience in service design, particularly if they have worked with Interaction design.Key ResponsibilitiesApply design thinking and methods to solveplex and detailed problemsIdentify and use appropriate research methods (, ethnography, primary/secondary research, co-design) to understand customer needs.Synthesise research into actionable insights, themes, and design principlesDevelop innovative ideas, concepts, and prototypes that inspire changePlan and facilitate user research and co-design workshops with stakeholdersExperience with Interaction DesignExperience working within the public sector or higher educationEnable co-leadership by designing solutions that empower individuals to participate in research and service design activities.Role ContextYou will work within a service design and innovation team that leads design activity across a broad portfolio, from strategic thinking to detailed product and service definition. Current priorities include:Designing integrated service propositionsDriving human-centred design to simplifyplex ideas and enable changeExploring longer-term innovation, including the role of Artificial Intelligence in transforming operating models and service deliveryWorking RelationshipsInternal: Collaborate with colleagues across digital services, planning,munications, operations, and research teamsExternal: Work with schools,ernment bodies, employers, and suppliers to deliver innovations and manage the design processWhat We’re Looking ForStrong experience in service design and innovationSkilled in research methods, design thinking, and prototypingAbility to simplifyplex concepts andmunicate them effectivelyExcellent collaboration and facilitation skillsCreative problem-solving mindset with attention to detailWhy Join Us?You’ll be part of a team shaping the future of services, working on meaningful projects that make a real difference to individuals andmunities, while exploring cutting-edge approaches like AI and human-centred design. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4743867 - Luke Thornborrow

  • Service Designer

    2 weeks ago

    Glasgow, United Kingdom Snook Full time

    Company Description Snook is a design agency that delivers positive social impact. We’re passionate and talented people with expertise in service design, interaction design, content design, user research, development, strategy and more. We’ve designed user-centred services for government agencies including: Home Office, Department for Education (DfE),...

  • Service Designer

    5 days ago

    Glasgow, United Kingdom Simeone Group Full time

    **About us** Simeone Group is a fast-growing restaurant business operating 12 branches in the UK and Europe, as well as a popular online platform Home-X. As we expand our services to offer our customers even more choice and experience based on food, we’re looking for a talented Service Designer, whose main role will be to identify and solve our service...

  • Service Designer

    7 days ago

    Glasgow, United Kingdom Ashurst LLP Full time

    **About Ashurst Advance** We are recruiting for a strategic and collaborative Service Designer to join the Digital Experience team within the Digital Office, part of Ashurst Advance. - Band 1 ranking for Law Firm LPO, Alternative Legal Service Providers (Chambers Global, 2021, 2022 and 2023), the only Law Firm in Australia to have this ranking. - Most...

  • Service Designer

    2 weeks ago

    Glasgow, United Kingdom NonStop Consulting Ltd Full time

    As a Service Designer your main responsibilities would be to: - Lead the team in delivering project responsibilities on time and within budget, ensuring professional and effective delivery execution across the design life-cycle - Coach and mentor the team; developing their skills, expertise and working practices as well as delivering their day to day...

  • Service Designer

    1 week ago

    Glasgow, Glasgow City, United Kingdom Capgemini Engineering Full time £40,000 - £80,000 per year

    At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and...

  • Service Designer

    5 days ago

    Glasgow, United Kingdom Huntress Full time

    Service Designer A powerhouse within the wealth management and professional services industry is looking for a Service Designer to join their team on a permanent basis - The team are based in Glasgow, but there is lots of flexibility for remote working too. What will you be doing? Service Design is the multidisciplinary craft of tying together human,...

  • Senior Service Designer

    21 hours ago

    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** The University of Glasgow has embarked upon an ambitious strategic transformation programme and this role sits at the heart of our business change capability. This is an exciting time to join our team as you will have the opportunity to be at the forefront of important and meaningful change which will impact our staff and student...

  • Senior Service Designer

    2 weeks ago

    Glasgow, United Kingdom NECSWS Full time

    **Company Description**: Snook is a design agency that delivers positive social impact. We’re passionate and talented people with expertise in service design, interaction design, content design, user research, development, strategy and more. We’ve designed user-centred services for government agencies including: Home Office, Department for Education...

  • Senior Service Designer

    2 weeks ago

    Glasgow, United Kingdom Snook Full time

    Company Description Snook is a design agency that delivers positive social impact. We’re passionate and talented people with expertise in service design, interaction design, content design, user research, development, strategy and more. We’ve designed user-centred services for government agencies including: Home Office, Department for Education (DfE),...

  • Lead Service Designer

    5 days ago

    Glasgow, United Kingdom Student Loans Company Full time

    **Details**: **Reference number**: - 379320**Salary**: - £71,500 - £82,132- A Civil Service Pension with an employer contribution of 28.97%**Job grade**: - Other**Contract type**: - Permanent**Business area**: - SLC - Operations**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: -...