Tenancy Enforcement Officer

**Tenancy Enforcement Officer**

**Starting salary £40,005 per incl LW**

**_6-month Fixed Term Contract or Secondment Opportunity _**

**Hybrid working
**About Us**:
It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page.

**About the Borough**:
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.

With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.

**About the Team**:
The Tenancy Enforcement Team is the Council’s frontline service committed to preventing anti-social behaviour (ASB) and tackling ASB at an early stage, to ensure tenants and leaseholders feel safe and secure in their homes and in their neighbourhoods. This is an exciting opportunity for a suitably motivated and skilled individual to join the team working to prevent and tackle antisocial behaviour.

**About the Role**:
The Tenancy Enforcement Officer role forms part of the Council’s approach to tackling nuisance and antisocial behaviour in the borough. Your role will be.
- Encouraging compliance with tenancy terms and conditions to sustain tenancies.
- Taking appropriate early intervention or enforcement actions to deal with breaches of tenancy and leasehold conditions including nuisance and anti-social behaviour.
- Liaising with appropriate agencies and other departments, leading the response on serious, complex and/or time-consuming cases.Ensuring the Council’s legal and contractual obligations are met, and a customer focused service is provided to the highest standard.

**To be considered for interview, your CV and supporting statement will clearly evidence**:

- Detailed knowledge and understanding of current issues facing Social Housing and London local authorities.
- Experience of dealing with enquiries from tenants and leaseholders.Experience of enforcing conditions of tenancy and lease, including service of notices, evidence gathering, attendance at court, witness support and mediation.

For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:
**Job Description and Person Specification
**Contact Information**:
**How to Apply**:
**Recruitment Timelines**:
**Advert close date: 11:59pm on Sunday 15 September 2024.
**Benefits**:
We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including:

- Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.
- Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.
- Membership in the Local Government Pension Scheme.
- Hybrid Working.
- Employee Assistance Programme.
- Occupational Sick Pay based on length of service.
- Discounts at local restaurants.
- Discount at our Active Lambeth Gyms.
- Learning and Development opportunities, including Apprenticeships.
- Cycle to Work Scheme.
- Secure Bike Storage facilities at our Town Hall and Civic Centre.Trade Union Membership.