Digital Support Apprentice

1 week ago

Edinburgh, United Kingdom QA Apprenticeships Full time

**Employer information**:
Ryden is an independent, friendly and ambitious commercial property consultant with a collaborative atmosphere and a flexible, supportive environment. Headquartered in Scotland, we have over 130 colleagues working across offices in Edinburgh, Glasgow, Aberdeen, Leeds, London and Manchester.

Our approach to recruitment and our workplace culture provides equal opportunities to all.

**About the role**:
We currently have a vacancy in our Edinburgh office for a tech savvy administrator.

This role is fundamental to the smooth running of the Edinburgh office and will be part of a team who support all who work in Edinburgh. This is a newly created role and such you can make it your own. This is an exciting and varied role where no two days will be the same

**You will**:

- Learn to become a super user on our CRM System - “Alcium” - to run funding checks and input client data
- Add property details to our internal system “Portal” and then upload to our website
- Use Google Mail to communicate internally and externally
- Create presentations using PowerPoint for clients and bids
- Learn how to create tender documents using Microsoft Word
- Maintain, update and track customer information on Excel to input and update our internal databases
- Work with the marketing team to update LinkedIn and Twitter accounts
- Actively support our AML manager ensuring we are fully compliant

**You should be**:

- Comfortable using Microsoft 365 packages and digital systems
- Passionate about customer service and enjoy talking with people
- Flexible working approach
- Thrives in a fast-paced environment
- Team player
- Pro-active and willingness to learn

**Working week**:
Monday - Friday,
9am - 5pm,
35hrs a week.

**Salary**:
£21,000 per annum.

**Company Benefits**:

- Excellent pension scheme contribution
- Life assurance
- Private healthcare
- Flexible working pattern
- Training, career development & support for professional qualifications
- Interest free travel loans
- Cycle to work scheme & tech scheme
- EV purchase scheme
- Discounts on technology products, gym membership & spa days
- Remote access to GP, physio and counselling

**Future prospects**:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

**Important information**:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at** SCQF Level 6.**
If you are interested in starting your career and receiving a work based qualification at the same time, **APPLY NOW

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