Credit Controller

8 hours ago

Sheffield, United Kingdom Fill Your Specialist Role Full time

New opportunity for a credit controller based in Sheffield

**About our client** Our client is a Future Facing firm. With 79 offices in 45 countries and 5,000+ lawyers worldwide, they combine deep sector understanding with a global overview, giving them the ability not only to see what’s coming, but to shape it.

Our client is well equipped to help our clients face the future with confidence. They are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of delivering legal services. Their bold approach to a changingfuture ensures that they nurture their employees and recruit top talent.

**About the Role** To support the Practice Group Finance team in the management of the Firm’s debtors whilst maintaining good client relationships.
- Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.
- Assist in identifying and implementing ways to develop and deliver products and services to meet client objectives and business needs.
- Assist in Identifying and implementing process improvements that maximise efficiency and effectiveness.
- Assist in identifying and executing ways to develop and enhance relationships with clients.
- Enforcement of our client credit policies including query resolution and treatment of bad/doubtful debt.
- Daily debt reviews using ARCS calendar to chase outstanding debt, ensuring all information is fully recorded onto ARCS system, adhering to the best practice guidelines.
- Liaison with external and internal clients to progress payment of invoices.
- Handling client queries, escalating to the Practice Group Finance Team or Partner as required.
- Engage in discussions with Practice Group Finance team on debtor issues.
- Maintaining up to date bad and doubtful debt provisions.
- Working with the Debt Recovery Team in minimising overdue debt.
- Account reconciliations to ensure correct allocation of Funds received.
- Production of manual statements.

**About You** Knowledge of credit control process.
- Knowledge of a legal billing system would be beneficial.
- Proficient in MS Excel and Word.
- Computer literate - basic typing skills.
- Excellent written and verbal communication skills, able to communicate at all levels, confident, with professional telephone manner.
- Analytical skills to resolve queries.
- Shows flexibility in approach.
- Is enthusiastic about role and keen to contribute to team.
- Works to given timeframes and anticipates likely workflows.
- Consistently produces accurate work.
- Preferably experienced in account management

**Equal Opportunities** At our client, a next-generation mindset is woven into all they do. They’re diverse, supportive and inclusive, embracing their corporate social responsibility and creating a culture of sustainability in which every one of their people, whatever their background,can maximise their potential and thrive.

For further information about our client’s diversity initiatives and programmes, please view the diversity pages on their website.

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