Mobile Response Officer

4 days ago

Oxford, United Kingdom Careium Full time

**Mobile Response Officer**

**Location**:Oxford

**Job Type**: Permanent

**Salary**: From £11.83ph (Days) to £13.83ph (Nights)

**Shift **:42 hours per week including Days & Nights Shifts - On A Rota Basis

**About Careium**

We are one of the UK’s largest telecare organisations, providing personal alarm products and monitoring & support services to over 250,000 private and corporate clients of all ages. Our main aim is to help our clients maintain a richer and more independent life.

Our mission is simple: _We aim to Be ‘Everyday’ Heroes, by using innovative technology we Act Smart, to provide support to our clients and Show Care when they need it the most_

**What you will do as Mobile Response Officer**

As part of the On-Call Rota you will respond to calls from our customers and service users.

A typical shift can include attending call out to our clients homes for a number of reasons:

- An alarm has been raised but we have not been able to contact the service user.
- Failure/Faulty lifeline system or equipment
- Lost pendants where the user has no other means of raising an alarm and is left vulnerable.
- Minor injuries or falls that can be dealt with by administering first aid.

**Also includes**:

- To deliver the service in line with contract requirements, operating within the agree parameters for the role.
- To ensure that all work undertaken on customer’s premises is carried out in a safe manner, with the customer’s consent and to the company’s standards.

**What would we like to see in your CV**:

- Experience in the care sector is essential.
- Knowledge of lifeline services and the equipment used would be an advantage.
- Excellent approach to customer service -in person and on the phone.
- Clean Driving License.

**What's in it for you**:

- Competitive salary
- Company vehicle
- Annual leave that increases with length of service
- A Cash Health Care plan, offering discounts for Dental and Optical procedures and much more
- Life Assurance, worth 3 times the value of your annual salary
- Pension contributions of up to 6%

If you’re ready to make a positive impact on the lives of vulnerable people and become their everyday hero, we’d love to hear from you

everydayhero

**Salary**: £23,000.00-£26,900.00 per year

**Benefits**:

- Company car
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- 12 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability

**Experience**:

- Care: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- First Aid Certification (preferred)
- Driving Licence (required)

Work Location: In person

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