Administrative Assistant

2 weeks ago

Huntingdon, United Kingdom Cambridgeshire Community Services NHS Trust Full time

We are currently looking to recruit two enthusiastic and motivated administrators (1 x Full Time and 1 x Part Time) to be part of a busy Community Paediatrics Administration Team.

If you are comfortable carrying out a range of duties; some of which may be at short notice, are able to provide administrative support with letter writing, booking-in, discharging patients, minute taking, and you have excellent IT skills, attention to detail and are able to demonstrate empathy and respect for others and work well as part of a team, we would like to hear from you

This post can be based at any of the team bases at The Oak Tree Centre in Huntingdon or The Peacock Centre in Cambridge.

To carry out a range of administrative and secretarial duties to support the community paediatric team

Support the clinical team in managing the referral process for community paediatrics

Support services in arranging and managing clinic rota’s and booking appointments for patients

To assist with other administration teams if required

To assist on reception, if required

To assist on the Single Point of Access (SPA) phone lines, if required

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding - and that’s our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.

To use electronic patient management system to register, process, check, update and discharge patients

To type appointment letters, clinical letters and discharge letter using both copy type and audio typing

To maintain and update accurate patient records is accordance with standard operating procedures including scanning, filing, audio and copy typing

Respond to all queries, correspondence and issues within department in relation to specialist services

Support the management of the 18 week wait list, escalating any issues to the clinical lead

Prioritise and manage own workload

To support the admin team leader in introducing changes to administrative systems in line with service modernisation and integration

To support any audits required by the services relating to this department

To produce information and data relating to the services relating to this department, as required

To assist with cover on reception, or SPA phone line, if required

To participate in administration meetings and share good practice amongst peers within the organisation

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