Current jobs related to Customer Service Coordinator - Warwick - Apex Resource Management Ltd
-
Customer Service Coordinator
2 days ago
Warwick, United Kingdom MSP Direct Sourcing Full time**Job title**: Customer Service Coordinator Location - Warwick / Hybrid **Contract length**: 6 Months possible extension Pay Rate - £17.00- £20.00 Job Overview You will be working in the Energy business unit of Siemens and providing support to the Aftermarket Service providing spare parts **The role is responsible for**: Taking inbound calls from...
-
Operations Coordinator(Customer Service)
1 day ago
Warwick, United Kingdom Citysprint UK Ltd Full timeOperations Coordinator | Warwick | Fixed Term Contract until January 2027 Salary: 25,771 Shifts: Between 9 am to 6 pm Hours: 40 hours per week, Monday-Friday Location: Office based Benefits and perks: Animpressive holiday allowance that rises in line with your years of service. Additional day off for your birthday so you can celebrate in style. Death in...
-
Customer Service Coordinator
2 days ago
Warwick, United Kingdom Pertemps Network Group Full time**Job Description**: We are looking for a full time and permanent Customer Service Coordinator based at an office in Warwick who are global leaders in manufacturing. Salary is £23,000 - £25,000 dependent upon experience. They offer attractive Benefits and a Competitive Salary (Pension scheme, Staff discounts). Monday - Friday 8:30am - 5:00pm **Why should...
-
Service Delivery Coordinator
6 days ago
Warwick, United Kingdom Pertemps Tamworth Full timeHighly competitive salary of over £29k per annum Favourable day shifts (Apply online only) Monday to Friday) Warm, supportive team environment Our client, a leading organisation in logistics and customer solutions, is seeking a proactive and detail-oriented Service Delivery Coordinator to join their dynamic operations team. Easily accessible from the...
-
Customer Account Coordinator
4 days ago
Warwick, United Kingdom Plus One Personnel Full timeCustomer Account Coordinator Job Details **Sector**: Customer Services **Location**: Warwick, Warwickshire **Type**: Temporary **Salary**: £24960 - £31200 per annum **Reference**: 5871_1661269608 Our client is a pioneering and globally recognised automotive technology and aftermarket business based in Warwick. Due to continued growth, they are now...
-
Customer Operations Coordinator: Service
2 days ago
Warwick, United Kingdom Citysprint UK Ltd Full timeA leading courier services provider is seeking an Operations Coordinator in Warwick to ensure efficient operations and excellent service delivery. You will coordinate team activities, manage relationships with staff and clients, and handle operational tasks. Candidates should have experience in dispatching and be proactive in service improvement. The...
-
Customer Engineering Coordinator
2 weeks ago
Warwick, United Kingdom Calor Gas Ltd Full timeJoin to apply for the Customer Engineering Coordinator role at Calor Gas Ltd. 2 days ago – Be among the first 25 applicants. About The Role We’re looking for a motivated Customer Engineering Coordinator to join our team. In this role, you’ll manage the administration of gas‑related emergencies, service orders, and maintenance of company assets....
-
Customer Service Administrator
5 days ago
Warwick, United Kingdom via Full timeCustomer Service Administrator £25,000 to £28,000 Hybrid working Warwickshire We are supporting a leading national property developer that is looking to hire a Customer Service Administrator. This is a key role within their Customer Service function, ensuring new homeowners receive a responsive and positive experience. The company is well established,...
-
Customer Service Administrator
4 days ago
Warwick, United Kingdom via Full timeJob DescriptionCustomer Service Administrator£25,000 to £28,000Hybrid workingWarwickshireWe are supporting a leading national property developer that is looking to hire a Customer Service Administrator. This is a key role within their Customer Service function, ensuring new homeowners receive a responsive and positive experience. The company is well...
-
Hybrid Customer Ops
2 weeks ago
Warwick, United Kingdom Calor Gas Ltd Full timeA leading gas service provider in the United Kingdom is seeking a motivated Customer Engineering Coordinator. In this role, you’ll manage the administration of gas-related emergencies and service orders, ensuring industry standards are followed. Excellent customer service and communication skills are essential. The position offers a salary of £26,000,...
Customer Service Coordinator
2 weeks ago
**Customer Service Coordinator**
**Location: Warwick**
**Initial 6-month contract basis **
**Salary: Up to £24,960 dependent on experience**
**Hours: 37.5 hours per week **
**Customer Service Coordinator**
An exciting opportunity to join a global organisation within the automotive industry as a Customer Service Coordinator has arisen.
The role would be working 37.5 hours per week, with flexible start and finish times available
This position would be offered on an initial 6-month basis, but with the potential for future opportunities due to the size and growth within the business.
The Customer Service Coordinator role benefits from a salary of £24,960 per annum, dependant on experience.
As the Customer Service Coordinator, you will be the operational customer liaison for customers issues related to Orders, Shipments, Product Availability and Logistics.
**CUSTOMER SERVICE COORDINATOR DUTIES**:
- To provide customers with regular updates and information related to order status, product availability, shipments, returns and support to maximize sales; liaise with supply chain and logistics to provide recovery plans when parts are delayed.
- Ensure accurate order load, verify orders are received and processed as expected, and that all orders adhere to Legal requirements
- Support in identifying pricing / credit issues and follow up for resolution
- Manage shipment preparation and liaise with warehouse for pick/pack and dispatch of goods to customer, ensuring compliance with customer / legal requirements
- Co-ordinate the processing of Goods Returns & Stock Cleanse requests, ensuring appropriate approvals
- Ensure electronic messaging is processed correctly (interfaces to warehouse, messages to/from Customers) related to customer’s orders/dispatches/billing
- Support sales forecasting process, with information related to orders & shipments
- Manage and report customer complaints, and ensure timely feedback and resolution
- Analyse customer availability, route cause and co-ordinate action plans to resolve issues
- Provide 1st level product information to customers
- Manage the issuing of Long-Term Supplier Declarations, in line with legal & Corporate Policy.
**THE IDEAL CUSTOMER SERVICE COORDINATOR**:
- Be able to demonstrate excellent communication skills
- Have analytical skills
- IT literate with Microsoft office knowledge
- Be a team player with strong interpersonal skills with the ability to lead and collaborate with other functions and ensure strong working relationships are built across the business.
- Strong drive for results and driven by achieving/exceeding predetermined company targets
- Highly numerate and computer literate - knowledge of SAP/EDI and Excel is desirable
- Exceptional judgement - knowing when to escalate and when to deal with an issue directly
- Experience of the Automotive Industry, preferably within Aftermarket business processes is desirable
