Administrator

6 days ago

Westminster, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

The Administrator will provide high quality administrative support to the department. Tasks will include reception duties, customer service, maintaining databases, booking appointments/meeting, filing, organising and booking meeting rooms and general administrative support to the Department.

The Administrator will play a key role in the efficient day to day activities of the department. The post holder will often be the first point of contact for the department and will be required to communicate in a professional and courteous manner. The post holder will answer general queries and explain information relating to the department.

Booking/rescheduling appointments and providing administrative support for the Home ventilation service which consists of three specialist nurses.

Posting out Oximetry devices to patients on a waiting list.

Provide high quality administrative support to the department. This may include bookings meeting rooms and hospitality, organising audio-visual equipment, ordering department supplies such as stationery plus any other ad hoc duties.

Typing and formatting of letters, reports, policies, minutes, presentations, statistics and general correspondence/ documents, as required, using Microsoft Office and other software packages.

Provide support for meetings, including the preparation and distribution of agendas and taking, transcription and distribution of minutes/ action notes. Follow up of action points arising from meetings.

Provide administrative support to projects being managed within the service as directed.

Undertake any other reasonable duties necessary to ensure the smooth running of the service.

Organisational Values

Our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values throughout your employment with the Trust. The post holder will:
Put patients first

Take pride in what they do

Respect others

Strive to be the best

Act with integrity

Our values and behaviours framework describes what it means for every one of us in the Trust to put our values into action. The framework can be found on our Trust careers pages and GTIntranet.

Provide administrative support within the service, including cross cover for administrative team members as required, including deputising for the Team Lead for short periods of time.

Provide advice and support to new or less experienced employees on own administrative duties.

Maintain departmental databases in a timely and accurate manner. Assist with the collation of data as required.

Provide excellent customer care to ensure timely, relevant advice and assistance to all GSTT service users.

See job description attached for further information.

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