Team Administrator

The Mental Health Access Team West & Central have an opportunity to recruit three full time Team Administrators to support the Vale locality. You will work within a multidisciplinary team completing a variety of administrative tasks to support the team.
You will need to be a motivated and resourceful individual to join our team. You should possess commitment to team working and innovative delivery of excellent standards of work.
We are a supportive, competent and caring team. We aim to provide high quality administrative support services across the Vale locality to improve the safety, health and well-being of the people within our area.
Please note
The successful applicant will be expected to provide a high standard of comprehensive administration service including:
processing of referrals
making and receiving calls to service users and other personnel
booking appointments and maintaining nurses diaries
accurately recording onto the patient records system
typing of correspondence
supporting the team with other appropriate admin tasks.
The applicant will also be expected to be able to organise and prioritise their own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated.
This is a varied role and can be demanding at times whilst supporting the clinical team.
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you’ll find something to suit you at CWP.
Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trust’s Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.