Support Officer

If U Care Share Foundation are recruiting a Support Officer to join their support team who work with people who are affected by suicide. As a support officer you will be providing immediate and appropriate ongoing support to those bereaved by suicide or at risk of suicide. The role will encompass and deliver on a number of key areas including one to one support, community response support and report writing. A high level of emotional robustness is required along with dynamic problem solving and critical thinking skills. An outcome/solution based approached to problem solving is essential.

If U Care Share Foundation is a non-profit charity that has been providing essential services aimed at prevention, intervention, and supporting those bereaved by suicide since 2005. The foundation was founded by Daniel O’Hare's brothers, Matthew and Ben, along with his cousin, Sarah, to support families who have been affected by suicide and to prevent similar tragedies from happening again.

**Previous experience in a support role is preferred.**

**Role Priorities**
- To provide appropriate ongoing support as directed, to those affected by suicide. This will be via face to face, online and telephone appointments.
- Complete related administrative tasks in a timely and proactive way complying with GDPR
- To identify and address social, practical and emotional needs relating to those being affected by suicide
- To manage crisis/emergency interventions to prevent suicide
- To assist with the production of service reports
- Develop relationships which will improve partnerships for IUCSF and the provision of service
- Represent IUCSF at statutory meetings, contribute to regional and local Suicide Prevention plans and, where appropriate, represent the Charity at National meetings or local events
- To work directly with supported people to deliver prevention and postvention support to those affected by suicide
- To support all areas of operational delivery when required
- Be responsible for collating and recording data required by funders or commissioners
- Proactive approach to personal development
- Flexibility to carry out other duties for IUCSF as and when required by management, not limited to the above

**Essential Criteria**
- An excellent knowledge and understanding around suicide bereavement and suicide prevention support needs
- Excellent information technology skills and the need to be trustworthy with data and personal information
- Emotional robustness
- Experience of dealing with dynamic situations requiring multi-tasking
- Safeguarding experience
- An ability to work independently under difficult circumstances
- Outcome and solution-based decision making
- Knowledge of the support issues affecting individuals and their mental wellbeing
- Excellent written and verbal communication skills with the ability to develop and maintain positive relationships with colleagues and partner organisations
- Excellent administration skills
- A strong desire to help and support our work is essential as well as an ability to promote high standards that match the values of IUCSF
- Car owner with full clean driving licence

**Desirable Criteria**
- Experience of the affects/impact of suicide
- Experience and knowledge of working with adults and children who have been affected by suicide
- Experience of multi-agency working to provide support with social, practical and emotional needs
- Qualified to Level 3 or above or with relevant previous experience
- Lived and learned experience
- Lone working experience

**Qualifications & Training**
- Minimum of 5 GCSEs or equivalent or relative experience
- Be willing to undergo Adult & Child Safeguarding, Equality & Diversity and Data Protection training
- Be willing to undergo completion of internal STOP training and/or other suicide intervention & prevention training
- Be willing to identify and undergo training and CPD when necessary or appropriate

**Knowledge**
- Knowledge of the prevalence of suicide
- Knowledge of how to access support for individuals who are affected by suicide
- Knowledge of mental health issues and the ability to recognise the signs and symptoms of a child, young person or adult in distress
- Knowledge of working with other agencies including housing providers, Coroners, Police, Drug & Alcohol services, Mental Health Services, Welfare rights and third sector non-statutory services

**Other requirements**

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: £24,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: SO-02/25