Project Co-ordinator

**Location**:
**Location**:
Manchester

**Type**:
**Type**:
PERMANENT
- This game-changing team ensures that organisational change is managed in a controlled way. Given how much the DCC is changing and growing, that's a pretty big remit.

**Service Delivery at DCC**:
**Kathryn’s Story**:

- Our game-changing Service Development function is key to ensuring we can help the country reach its net-zero goals. Through facilitating collaborations, engaging stakeholders and resolving issues, people like Kathryn can ensure everyone works together to implement powerful change.Background

“Smarter Energy for a green tomorrow”

The Data and Communications Company (DCC), a Capita subsidiary, delivers smart metering services for gas and electricity under licence from the UK Government. Together with our customers and partners we're connecting homes and businesses to a single, secure network for digital smart meters. Once fully rolled out, it will cover over thirty million homes and small businesses in Great Britain.

The network is mandated to:

- Operate reliably for all consumers regardless of their energy supplier
- Enable consumers to switch energy supplier quickly and securely
- Provide smart metering data to network operators to support the digitisation of the energy industry and the development of a smart grid
- Allow authorised third parties to provide consumers with information they have requested, such as how they can reduce their energy usage

To deliver on these commitments, Smart DCC is investing in highly skilled, multi-disciplinary professionals who are interested in operating in a dynamic, client-side environment with significant levels of engagement with industry, Government and DCC’s community of service providers.

The Role

The Project Coordinator will perform a key role in ensuring the effective delivery of programmes and project and supporting the growth and development of the delivery practice.

What you'll be doing

Specific responsibilities include:
Programme and Project Delivery Support
- Setting up and maintaining of programme and project folders and control of baseline documentation.
- Maintaining, monitoring and updating programme and project plans, schedules, risk and issue logs on behalf of assigned programmes and projects - working closely with programme and project managers to ensure quality and standards are adhered to.
- Undertaking delivery responsibility for discrete project workstreams, work packages or deliverables as assigned by the programme or project.
- Supporting programmes and projects in ensuring adherence to CDM methodology, frameworks and all project documentation is maintained to the required quality.
- Organising, attending and participating in programme and project meetings and other key events.
- Documenting and following up on actions and decisions from key programme and project meetings.
- Preparing appropriate materials for inclusion in key programme and project meetings.
- Preparation of programme and project reports working in a timely manner with managers to review and sign off in line with DCC governance and reporting cycles.
- Supporting new starter onboarding activity ensuring appropriate introductions, access, training and practice / programme induction is planned and delivered effectively.
- Representing a project manager in meetings in their absence.
- Acting as a key interface for both internal (e.g. Operations, Commercial) and external (Ofgem) functions and liaise with 3rdparty teams to ensure effective communication and delivery.
- Supporting procurement activity across programmes and projects.
- Acting as secretariat in key delivery meetings when required - recording, distributing and chasing actions and decisions.
- Supporting the creation and maintenance of delivery schedules aligned to wider business operating rhythm and governance cycle.

Practice Development Support
- Supporting delivery practice resource management and planning activities.
- Supporting practice recruitment, onboarding and capability and professional development processes.
- Supporting continuous improvement initiatives and transformation activities across the delivery practice.
- Acting as secretariat in key practice meetings when required - recording, distributing and chasing actions and decisions.

What we're looking for

Essential
- 2+ years’ experience in a programme or project related field (e.g. project co-ordinator, PMO)
- Self-starter with ‘can do’ approach, able to work independently and as part of a team in a dynamic, fast-paced environment
- Exceptional organisation skills, with the ability to prioritise across multiple conflicting project demands
- Strong communication both written and verbal and collaboration skills - ability to work effectively across internal and external teams
- Ability to influence and drive improvements to project quality and ensure alignment with DCC standards and methodology
- Demonstrable experience of working in a similar program