Sales Order Co-ordinator

1 week ago

Clevedon, United Kingdom Hydro International Full time

**Job Title**: Sales Order Co-Ordinator

**Location**:Clevedon, North Somerset

**Employment Type**: Full Time, Permanent (Hybrid Working - 3 Days in Office)

**About Us**
- Hydro International, a CRH Company, is a global leader in water management solutions. With over 40 years of engineering excellence, we support municipal, industrial, and construction customers to improve water processes, enhance operational efficiency, and reduce environmental impact._
- Operating in over 40 countries through a network of 80+ distribution partners, we are part of CRH Infrastructure Products and proud to lead in innovation, sustainability, and safety in the water sector._

**Role Overview**:
Primarily responsible for assisting / co-ordinating the post order process for our full range of Stormwater Management products.

Good communication skills, both written and verbal are important as the role calls for interaction with the supplier, logistic providers and customers to ensure the customer’s requirements are met.

**Competence**:

- Strong administrative skills
- Experience using databases/CRM systems (NAV/CRM experience is beneficial but not a must).
- Excellent organisation and attention to detail.
- Good numerical skills for checking orders and invoices.
- Ability to work at pace in a busy environment to meet strict deadlines.
- Ideally from a fast-paced environment, such as manufacturing, or merchant services is an advantage.
- A polite/professional telephone manner.
- Working as part of a Team is essential.
- Sales invoice experience

**Key Responsibilities**:
1. To carry out Stormwater post order duties, in particular administer all relevant paperwork for orders received, place orders and co-ordinate our requirements with our suppliers and logistic providers, update our database to reflect current status of orders and liaise with customers with regards to delivery dates, outstanding monies and / or technical information that may be required to fulfil the order.

2. Raise final sales invoices to customers upon delivery.

3. Send customers proof of deliveries as and when requested by customers

4. Negotiate where required with vendors to obtain the best possible deal for Hydro International and their customers in terms of price and service.

8. Other duties which the company may reasonably require the individual to undertake.

**Benefits**
- Life Cover
- Pension
- Sick pay policy
- Minimum of 25 days holiday per annum + Bank Holidays
- Mental Health First Aiders & Support programmes
- Flu Vaccines
- DSE Eye Tests
- Mental Health First Aiders & Support programmes

**Job Types**: Full-time, Permanent

Work Location: Hybrid remote in England, BS21 6FT

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