Business Support Assistant

4 days ago

Edinburgh, United Kingdom Office Angels Full time

Office Angels have an exciting opportunity for a Business Support Assistant with our corporate client in their Edinburgh City Centre office. The salary is £22,000 and the hours are Monday to Friday, 9am - 5pm.

JOB PURPOSE:

- To assist Banking Directors, Associate Banking Directors and Assistant Banking Managers with day-to-day administrative matters for clients
- Provide exceptional levels of service
- Provide administrative support to the Commercial Services Team in the Edinburgh office.

MAIN RESPONSIBILITIES / KEY DUTIES;
- To maintain strong working relationships with clients.
- Answering enquires and requests, whether by telephone or in person.
- To handle day-to-day administrative matters (e.g. payment processing, account opening, foreign exchange, deposit requirements etc.) to support Assistant Banking Managers
- To assist with day-to-day administrative tasks to assist the Commercial Services team including certifying original documentation, checking accuracy of completion of onboarding documentation, scanning, and uploading to internal systems.
- Assisting with client journey work to ensure data quality and accuracy.
- Liaising with Operations in respect of client service (e.g. card fraud, internet banking queries).
- Assisting with maintenance of office systems, including data management, filing etc.
- Preparing documents, briefing papers, reports, returns, presentations etc.
- Providing support for the Edinburgh Reception team (including lunchtime cover).
- The role holder may also be required to carry out additional duties from time-to-time that are considered appropriate in regard to the role holder's knowledge and experience.

REQUIRED QUALIFCATIONS, KNOWLEDGE, & SKILLS:

- Excellent interpersonal and communication skills (both written and oral).
- Good organisational and administrative skills.
- Strong attention to detail.
- A positive attitude with the desire to learn and build on skills and knowledge.
- A self-starter and team player, with the ability to use own initiative and work alone when required.
- A commitment to excellent client service.
- Previous experience in a similar role is not essential.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Alice Ellwood

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