Sales Operations Co-ordinator

1 week ago

Northwich, United Kingdom Ingram Micro Full time

**Description**

**Sales Operations**
**Co**
**o**
**rdinator**

**Location**:Lostock Gralam, Northwich, CW9 7UA

**Salary**:Up to £20,475 depending on experience

**Working Hours**:Monday - Friday 9:00 - 17:30 | Hybrid working | 3 days office 2 days homebased

**As a** **Sales Operations Co-ordinator** **you will**

Work collaboratively with our Sales and Sales Operations teams in order to provide the best in-class customer service to our Customers.
- Managing opportunities to completion
- Process Contracts in a timely manner
- Build strong relationships with customers and internal team members
- Proactively manage and own workload
- Logging and tracking sales requests and orders on internal systems
- Other administration duties to ensure the smooth running of the Sales Operations department
- The ability to work in a high demand, diverse team environment
- Effective customer services skills with the ability to resolve partner and customer issues
- Negotiation and influencing skills
- Excellent computer skills in all MS packages
- Attention to detail
- A positive, Professional attitude and work ethic

**Who you** **are..**
- **Customer Obsessed**: Inherently understands customer needs and provides the best customer experience at all times, striving to obtain profitable new and repeat Cisco business by developing and maintaining customer loyalty
- **Team Collaborator**: Can work with internal and external stakeholders of all levels to proactively support the customer to reach the desired result
- **Responsible**: Can demonstrate at all times ownership and responsibility over the complete end to end process
- **Results driven**:Cares to answer and resolve customer queries with a sense of urgency, guiding them through what can be a complex process
- **Results Driven**: Interest in driving customer to their outcomes.
- **Effective Communicator**: Delivers complex information in a confident and convincing manner, appropriate to a diverse audience.
- **Business wisdom**: Understanding of the customers’ business outcomes and how you can support the customer

**_
About us _**

Comms-care is a leading provider of channel network & server support solutions. We assist over 700 channel partners and support to over 30,000 active support contracts. Comms-care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing & Switching, Security, Servers, Desktops, Voice & Unified Communications, and Wireless.

Our team is as much about our people as it is our customers and business partners. Our fantastic #oneteam mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment We want associates with a strong desire to succeed. We offer a competitive base and benefits package.

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