Information Management Officer

**Details**:
**Reference number**:

- 324683**Salary**:

- £32,178-
- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- Digital**Type of role**:

- Knowledge and Information Management**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Darlington, Hastings, Manchester, WolverhamptonAbout the job

**Job summary**:
The Department for Levelling Up, Housing and Communities (DLUHC) is seeking an Information Management Officer within its Knowledge and Information Management (KIM) team, part of the Digital directorate. The KIM team is responsible for managing the department’s knowledge and information, including ensuring compliance with the Public Records Act and other information rights legislation. You will be part of a small team, liaising closely with the wider KIM team and with stakeholders across the department to promote KIM best practice and raise awareness of KIM policy and guidance; handling information management queries; and work as part of KIM project teams to improve information management and the effective use of IT platforms across the department.

You will have KIM experience and excellent digital literacy and will enjoy working independently and with a range of people. You will be enthusiastic about the benefits of KIM and able to actively promote good practice. You will assist with coordination of a network of colleagues with an interest in KIM, building strong, professional relationships, providing and signposting appropriate advice, guidance, and training. You will have a good working knowledge of Microsoft 365, particularly Teams and SharePoint, and will keep up to date with changes on the systems and how these will impact on KIM within the department. You will also contribute to projects, both within the KIM team and providing KIM input to wider departmental projects.

**Job description**:

- 1. Responsible for KIM outreach and training- building and maintaining relationships with stakeholders across the department
- identifying knowledge gaps and developing and maintaining appropriate guidance and training packages
- attending team meetings and other events to promote good KIM practice
- developing and leading a network of KIM champions, supporting them to building good KIM practice in their area
- 2. Updating KIM guidance and policy- Managing the KIM guidance and policy SharePoint site available to all DLUHC staff, including site editing and design
- Contribute to the development of procedures and guidance to ensure the department’s information is managed in accordance with relevant legislation and cross-government guidelines
- 3. Improving management of department’s information- Managing data stored in SharePoint and legacy systems, ensuring that appropriate structures and protection are in place
- Carry out routine reviews of information held by the department and work with information owners to improve information management and compliance
- Answering ad hoc queries from DLUHC staff on how to manage their information
- Keeping up to date on changes to the Microsoft 365 suite and understanding any potential impact on KIM
- 4. Contributing to wider KIM priorities and projects as required- Working with the wider KIM team to continually improve the services offered to the department
- Contribute to projects looking at the department’s use of Microsoft 365 products and services to enhance usability and efficiency, promote collaborative working and improve information storage
- 5. Search- Assisting in digital search across a range of systems and platforms, keeping accurate records of search activity for audit purposes

**Person specification**:
**Essential**

1. Experience of working in a knowledge and information management role or holds a relevant knowledge and information management qualification.

2. Good working knowledge of SharePoint, Teams and Microsoft 365.
- 4. Experience or good understanding of how digital systems can be customised or configured to assist information management.

5. Experience of searching across digital systems, including awareness of the impact of metadata, use of search operators, and awareness of how different systems approach search.

6. Experience of working as part of a team and with a range of stakeholders to deliver shared outcomes and establishing relationships

**Desirable**
- Working with stakeholders to identify information skills gaps and develops relevant services, training, advice or guidance proactively to meet business needs.
- Experience of reviewing procedures and systems around information management to identify improvements and simplify processes to ensure all data and information is managed effectively
- Understands the different business requirements for protecting information and ap