Senior HR Casework Consultant

**Details**:
**Reference number**:

- 406424

**Salary**:

- £41,156 - £48,817
- National: £41,156 - £45,112 London: £44,942 - £48,817
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Senior Executive Officer

**Contract type**:

- Permanent

**Business area**:

- DBT - CS - Human Resources and Organisational Design - HR Casework and Advice

**Type of role**:

- Human Resources

**Working pattern**:

- Flexible working, Full-time, Job share, Part-time

**Number of jobs available**:

- 1

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:

- Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, Salford

**About the job**:
**Job summary**:
DBT is creating an in-house HR Casework Service. This is an exciting opportunity to be part of a new and evolving team. We are seeking a motivated and ambitious HR expert to join us in providing a first-class HR Casework Service to DBT managers and employees.

The successful applicant will work within the HR Casework and Advisory Service, which provides advice to managers and employees on a range of HR Policies, supports on complex people issues and ensures access to the right services at the right time.

**Job description**:
This is a new position and will sit alongside the Casework Manager role. The Senior HR Consultant will be a casework expert, offering coaching, training and support to HR Consultants. They will also provide advice on high profile cases and be responsible for driving initiatives to develop line manager confidence in a casework context across DBT.

Key responsibilities:

- Provide induction training and support to new HR Consultants.
- Provide ongoing coaching and advice to HR Consultants on managing complex HR cases.
- Provide advice to managers/senior leaders on particularly high-profile cases.
- Lead on building line manager capability across DBT in a casework context, by leading the delivery of line manager workshops and targeted initiatives.
- Use Mi to maximise the impact of line manager capability initiatives by targeting hot spots and key trends.
- Work closely with HR Policy colleagues to improve HR policies by feeding in operational insight and data.
- There may be line management responsibilities for this post.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The role holder is expected to undertake additional tasks within the scope of their grade.

**Person specification**:
**Essential Criteria**
- Experience of working in an HR Casework environment.
- Current knowledge of employment law and HR best practice.
- Be self-motivated and able to work with mínimal supervision.
- Be able to work well under pressure and manage competing priorities / changing deadlines.
- Ability to summarise key information, facts and advice for a range of stakeholders, including senior leaders, using different formats.
- Have excellent written and verbal communication skills to prepare communications appropriate to the audience
- Have excellent management skills and the ability to build supportive and professional relationships with customers and colleagues at all levels.

**Desirable Criteria**
- HR qualification or willingness to work towards one.
- Ability to produce and analyse large data sets.
- Experience of managing staff/coaching colleagues.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Developing Self and Others
- Communicating and Influencing
- Working Together
- Delivering at Pace

**Benefits**:

- Alongside your salary of £41,156, Department for Business and Trade contributes £11,922 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%

**Things you need to know**:
**Selection process details**:

- This vacancy is using Success Profiles, and will assess your Behaviours and Strengths.

Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.
- A **CV** setting out your career history, with **key responsibilities and achievements**. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
- A **Personal Statement** of up to **750 words**, explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role **in reference to the essential criteria.**

**Reasonable Adjustments**

**Further Information**:

- A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists