Current jobs related to Receptionist - StokeonTrent - North Staffordshire GP Federation
-
Receptionist Admin
1 week ago
Stoke-on-Trent, United Kingdom Pertemps Stoke Full time**Receptionist - Administrator** Pertemps Stoke are currently recruiting for a Receptionist / Administrator to join our busy and thriving branch **For this Receptionist/Administrator role you will be responsible for;**: - Ensure sufficient supply of office stock - Ordering equipment - Taking and directing calls, via a switchboard - Diary management,...
-
Receptionist Admin
4 days ago
Stoke-on-Trent, United Kingdom Pertemps Network Group Full time**Job Description**: **Receptionist - Administrator** Pertemps Stoke are currently recruiting for a Receptionist / Administrator to join our busy and thriving branch **For this Receptionist/Administrator role you will be responsible for;** - Completing ID Checks- - Ensure sufficient supply of office stock- Ordering equipment- Taking and directing calls,...
-
Temporary Receptionist
2 weeks ago
Stoke-on-Trent, United Kingdom Pertemps Full timeTemporary Receptionist We’re currently seeking a friendly, professional, and experienced Receptionist to join our client’s busy front-of-house team in Eturia. This is a great opportunity for someone with strong administrative and customer service skills who enjoys working in a welcoming and organised environment. Key Duties for this Receptionist...
-
Receptionist
6 days ago
Stoke-on-Trent, United Kingdom HAYS Full timeJob DescriptionReceptionist, Part-time 9:30-2:30 Monday to Friday, Tunstall area Temporary Receptionist Tunstall/Burslem Area 9:30am-2:30pm MUST HAVE RECEPTION EXPERIENCE Your new company You’ll be joining a well-established organisation based in Stoke-on-Trent, known for its professional and welcoming environment. This is a temporary opportunity ideal for...
-
Receptionist
4 days ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeReceptionist - Band 2 - Bennett Centre An exciting opportunity has arisen for a Receptionist to join our Team at the Bennett Centre. We are currently looking for a reliable, hardworking and enthusiastic Receptionist to join our team on a part-time basis. As the first point of contact either in person or by telephone, the Receptionist plays a key role in...
-
Medical Receptionist
1 week ago
Stoke-on-Trent, United Kingdom Goldenhill Medical Centre Full timeMedical Receptionist at Goldenhill Medical Centre required Pay is £11.75 an hour Part time (24 hours) Monday 2pm - 8pm Tuesday 8am - 2pm Thursday 8am - 2pm Friday 1pm - 7pm Previous experience desirable but not essential **Job Types**: Part-time, Permanent **Salary**: £11.75 per hour Schedule: - Monday to Friday **Experience**: - Medical...
-
Medical Receptionist
4 days ago
Stoke-on-Trent, United Kingdom Middleport Medical Centre Full time**Medical Receptionist at Middleport Medical Centre required** Practice is open between 8am - 8pm Monday - Friday **Part time hours** 24 hours per week This would include 2x 8am starts and 2x 8pm finishes Previous experience desirable but not essential **Job Types**: Part-time, Permanent Pay: £12.40 per hour **Experience**: - Medical Receptionist:...
-
Receptionist
2 days ago
Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeReceptionist - Band 2 - Darwin Centre - Part Time (15 hours per week) An exciting opportunity has arisen for a Receptionist to join our Team at the Darwin Centre. We are currently looking for a reliable, hardworking and enthusiastic Receptionist to join our team on a part-time basis (15 hours per week). As the first point of contact either in person or by...
-
Medical Receptionist
1 week ago
Stoke-on-Trent, United Kingdom Middleport Medical Centre Full time**Medical Receptionist at Middleport Medical Centre required** Pay is £10.50 an hour Practice is open between 8am - 8pm Monday - Friday **Part time hours** Hours would be 6 hours over a four day week This would include 2x 8am starts and 2x 8pm finishes Previous experience desirable but not essential **Job Types**: Part-time, Permanent **Salary**:...
-
Receptionist
1 week ago
Stoke-on-Trent, United Kingdom Foodhub Full timeFoodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our Online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. With a 0% commission model and using the latest technology, dedicated customer service...
Receptionist
2 weeks ago
**North Staffordshire GP Federation**
**Job Description Job Title: Receptionist**
**Responsible To: Service Support Manager**
**Accountable To: Service Manager**
**Hours: 30 hours per week**
**Salary: £11.57 per hour**
**Job Summary**:
As a member of the Multi-Disciplinary Team, the post holder will be responsible for the main reception area within the Service, as directed by the Manager and Deputy Manager. You will provide a prompt, courteous service to all patients, visitors, and members of the clinical team, both face to face and over the telephone.
The role of Receptionist will be required to work at our headquarters in Basford. There will also be the requirement to cover other shifts in our other locations across the North Staffordshire area (Longton, Bradwell, Biddulph, Cheadle, Shelton and Werrington). Therefore, a driving licence and use of own car is essential.
Receptionists are the first point of contact for patients both by telephone and arriving for their appointment. Hours of work will be between 8am and 8pm Monday to Friday and there may also be the requirement to work the occasional Saturday, Sunday and bank holiday. Our services operate between 8am and 8.00pm, 5 days per week and Saturdays 8.45-5pm on a rota basis approximately once every 2 months.
The role currently involves some administration work which may change and adapt as the service expands its face-to-face contact with patients.
**Principal Duties and Responsibilities**
- Receive all patients and visitors to the Centre in a pleasant efficient manner, ensuring they are booked in and that the appropriate person is notified of their arrival.
- Answer the telephone promptly and deal with enquiries in a helpful and courteous manner.
- Book and schedule patient appointments using the electronic booking system, ensuring that their confidentiality is maintained at all times.
- Perform receptionist duties as required by the Manager and Service Support Manager.
- Book in NHS 111 appointments.
- Send letters referrals and tasks to Practices for patients that have been seen in our services ensuring the utmost confidentiality.
- Following up results and referrals with the patients practice - liaising with secretaries, hospitals.
- Dealing with computer problems - contacting IT and Emis when needed.
- Supporting the clinicians.
- Working with Excel.
- Ensure the consultation rooms are ready for the GP / Nurse to commence their session, including any equipment they require is taken out of storage and put in the room and then locked away again at the end of the session.
- To ensure that efficient systems are in place for the maintenance of all records in accordance with Statutory and Company procedures.
- Observe patients in the waiting area and ensure the smooth running of the reception area and waiting area, ensuring the area is kept safe and tidy.
- Ensure all correspondence is efficiently processed.
- Ensure that the filing system is maintained accurately and promptly.
- Support the Management Team in all areas of public relations.
- Any other duties applicable to the post that may arise.
**Person Specification**:
**Qualifications / Training**
Essential:
- GCSE English and / or Maths at grade C or above.
Desirable:
- Further education qualification such as A levels, NVQ level 2 or above, degree etc.
- Customer Service Training or formal reception training.
**Experience**
Essential:
- Relevant reception or administration experience within a busy office environment.
- Dealing with a wide range of people from different backgrounds.
Desirable:
- Experience gained in a healthcare setting.
**Skills and Knowledge**
Essential:
- Sensitivity and empathy with people from different backgrounds.
- Good standard of literacy and numeracy.
- Ability to work without close supervision.
- Able to work as part of team.
- Able to prioritise workload.
- The ability to exercise judgement when dealing with patient enquiries /problems.
- Excellent communication and interpersonal skills.
- Resilient and Calm under pressure.
- Excellent Computer skills.
Desirable:
- An understanding of Primary Care or NHS services.
**Other Factors**
Essential:
- Driving licence and use of a vehicle for work purposes OR the willingness to travel between Hubs.
- An understanding of the need to maintain confidentiality at all times and to respect patient privacy.
- Able to provide advice and information in a polite and courteous manner.
- Ability to complete tasks to deadlines and to a specified standard.
- Ability to be flexible in approach to work and possibly work at different hubs across North Staffordshire.
**NOTE**: The above criteria will be assessed via your CV and covering letter /personal statement initially and then further explored if you are successful in securing an interview. Therefore, please ensure that you address all of the essential criteria in your covering letter / personal statement.
**Other Conditions**
**Criminal Records Disclosure*
