Receptionist

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our Online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. With a 0% commission model and using the latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn’t be in better hands.

Are you an Administrator that is passionate about Customer Service, Facilities Management and looking after your colleagues? We are looking for a dedicated individual to join our Stoke Head Office team.

Joining the Foodhub team as our Receptionist, you will provide support to the whole team by ensuring our customers have an enjoyable experience by setting excellent first impressions, looking after the health, safety and appearance of our facilities and playing an active part in the preparation and first week inductions of new employees joining the organisation.

Our Receptionist welcomes all visitors to the site, takes time to understand their requirements and directs them to the appropriate team member. They also deal with our customers over the telephone with the same levels of high service. Ensuring all areas of the head office is constantly clean, neat and tidy they take pride in the environment. Finally, to support our sites further they have administration duties.

The Receptionist role is key within our team, so it's essential that you are passionate about working with people and consistently strive to deliver an exceptional and professional level of service. Our environment is busy so you need to be adaptable to different situations and be extremely organised with a good eye for detail.

A family orientated business, our team continues to grow and flourish, offering great job and career development opportunities for all. If you want to work for the best, in a great team environment where everyone is valued for their contribution and where excellence is never compromised, join Foodhub

**Experience required**:

- Excellent verbal and written communication skills
- Previous administration experience
- Previous experience of facilities management as part of role
- Excellent interpersonal skills including a professional and welcoming manner
- Excellent organisational skills in order to manage multiple tasks and process timelines
- Demonstrates flexibility
- Able to build strong relationships with the team members of all operating levels
- Willingness to learn about all products and services offered
- Caring and compassionate
- Has a ‘Can do attitude’
- Self motivated and able to work independently with and without direction

**Desirable Skills & Experience**:

- Experience in using an Apple Macbook
- Experience using Google Workspace / Google Suite
- Health and Safety qualification

**Benefits**:

- 33 days holidays (inclusive of Bank Holidays)
- 5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
- Holiday exchange - Buy or Sell up to 5 days holiday per year
- Employee Assistance Programme
- Wellness Scheme
- Discounted Cancer Screening
- Discount Hub
- Cycle to Work Scheme
- Car Leasing Scheme
- Gym Membership - Contribution of up to £30 per month
- Will Writing Service
- Mobile or Tech Salary Sacrifice Scheme
- Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
- Death in Service - Salary x4 Life Cover

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Stoke-on-Trent, ST4 3NR: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Receptionist: 2 years (required)