Debt Management Advisor

2 weeks ago


Trafford Park, United Kingdom Spencer Joseph Limited Full time

We are currently recruiting Debt Management Advisors to join an established, growing team in Trafford Park.
What are we looking for in a Debt Management Advisor
The Debt Management Advisors are responsible for contacting existing customers who have a debt solution with us. They engage with our customers to complete annual reviews and to identify if their existing debt solution or plan is still the correct solutionfor them. They assist people who may be in financial difficulty and vulnerable situations, and so must be able to empathise and provide support to them
- Engaging with existing customers on a daily basis to ensure that they are getting the best possible service
- Running through a fact find and income and expenditure with customers, to assess their current situation, to ascertain if their existing debt solution is still suitable.
- Going the extra mile to provide advice to each customer that is tailored towards their individual circumstances.
- Ensuring above all that you consistently deliver good customer outcomes and a personal high-quality service.
Benefits for the Debt Management Advisors
- Initial basic salary of £27,000.
- A full and comprehensive training programme.
- Further chance for salary and career advancement as you develop your career
- A great steppingstone for further progression into our Debt Solutions Adviser role where the basic salary starts at £34,000. The opportunity to progress
- Gym membership
- Onsite chef and coffee bar
- Excellent transport links
- Onsite parking
Our Client
Our client is an innovative and growing provider of a range of financial services and advice solutions. The Customer is always at the heart of everything that we do. We provide practical and professional help in every aspect of managing their finances witha range of different debt solutions.
In return for your hard work and dedication you will benefit from an in-depth initial, and ongoing, training programme enabling you to build a career with real progression prospects.
Our purpose-built campus also includes an onsite gym, delicious food served by our in house chefs and a Wolf coffee bar.



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