Compliance and Customer Service Administrator
3 days ago
At Elite Group, we are an established, fast growing and dynamic company, funding carbon and energy saving schemes in the home improvement sector. We work with major utility companies helping them meet their obligated targets.
To help us achieve our growth and ambitions we are seeking an additional Office Administrator to join our busy team on a permanent basis, at our offices in Stockton On Tees.
**The Role**
You will be required to:
- Contact customers who have expressed interest in receiving home improvement grants
- Book engineer & surveyor home visits
- Communicate effectively with our installer network
- Work towards deadlines ensuring all paperwork is submitted within the allotted timescales
- Support our Retrofit Assessor and Coordinator with administrative duties
- Deal with any general customer service
**Knowledge / Skills / Qualifications**
- Keen attention to detail and strong communication skills
- Flexible, positive approach with a ‘Can do’ attitude
- Target & timeline driven
- Ability to work quickly and efficiently both alone and as part of a team
- Good IT skills able to use Microsoft Office & Google etc
**Salary**: £19,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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