Operational Support Specialist

7 days ago


Reading, United Kingdom Punter Southall Group Full time

We are looking for a new Operational Support Specialist to join our Back Office team.

**Brief overview of the role**

The Operational Support Specialist reports to the Team Manager - Back Office and is responsible for progressing all administration required to support Guardian’s Customer Service proposition and achieve the target business outcomes.

**What you’ll be doing**

In this role you will ensure Guardian’s customer services proposition for both advisers and customers are delivered with a high standard whilst accurately and compliantly process all types of administration.

You will work as part of a team to ensure requests from internal and external customers are processed within agreed SLA’s and develop and maintain relationships across the department and the business ensuring a cohesive working environment for everyone.

If you feel that you would thrive in this position, please do not hesitate to apply



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