Operation Specialist

1 week ago

Reading, United Kingdom TP-Link UK Ltd Full time

**Operation Specialist**

About the job

We are seeking a highly organized and detail-oriented Operation Specialist to join our team. Reporting to the Operations Manager, this role is integral to supporting the sales team and working closely with both the Finance and Sales departments.

Key Responsibilities:

- Organize, archive, and maintain files for efficient and timely access
- Perform data entry and database management, focusing on accuracy and completeness.
- Handle internal and external communications, ensuring timely information flow.
- Maintain customer insurance data, update receivables, and manage entries on the insurance portal.
- Review customer claims and collect required documentation for managerial evaluation.
- Communicate with the sales team and customers to resolve claim-related issues.
- Process and issue credit notes using the internal system
- Coordinate and organize team tasks, ensuring clear responsibilities and timely completion
- Desired Skills & Experience

Desired Skills & Experience:

- Ability to work cross-culturally and adapt to diverse work practices.
- Understanding of the business-to-business environment.
- Strong collaboration skills to coordinate with partners and departments.
- Proven ability to manage tight deadlines across multiple projects.
- Proficient in Microsoft Office, especially Excel (familiarity with advanced functions preferred).
- Fluent in English with strong written and verbal communication skills.
- Excellent attention to detail, self-motivation, and problem-solving abilities.
- Ability to work independently and as part of a team.
- Prior experience in a similar role is preferred.
- Strong data analysis skills, capable of formulating reasonable business strategies based on data.
- Strong team collaboration skills, able to effectively coordinate cooperation between different departments.
- Adaptability to change and the ability to respond flexibly to different business demands.
- Bachelor’s degree in any discipline.

About TP-LINK

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services

**Job Types**: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year

**Benefits**:

- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- Gym membership
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay

Work Location: In person

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