HR Admin

**The Role** We have an exciting opportunity for an HR Administrator to join our HR team based at our Head Office in Hitchin, Hertfordshire. This is a permanent position ideal for someone who is confident, driven, and passionate to succeed. Based at the heart of theHR team, you will play a key role in supporting the organisation by delivering efficient and effective day-to-day HR administration support.
We are looking for someone to undertake all HR administration duties against defined service level agreements, act as first line support and assist with all standard enquiries and advice, escalating as required and appropriate.
In return we provide a competitive salary and comprehensive benefits package, but most importantly a great place to work with a true family ethos

**The Project** As the HR Administrator you will work with the HR team to provide a fast, efficient and professional telephone based service aiming for a high percentage of first time resolution prior to escalation. Duties will also include but not be limited to:

- Producing management statistics and reports relating to the Board Pack
- Managing the administration of offers, changes, transfers and leavers
- All ad-hoc administration duties as requested by the business or Team.

**Essential And Desirable Criteria** Essential
- Ability to understand the business and balance commercial needs with assessed risks
- Sound experience in managing varied administration tasks
- Experience of managing problems by identifying potential solutions
- Strong commitment to personal learning and development
- Ability to fully engage with all levels of employees
Desirable
- Basic knowledge of employment law
- 2 years’ experience of working in an HR function
- CIPD qualified or working towards

**Personal Qualities** We need someone to join and support our team who is proactive, customer focused, approachable with a can do attitude. At Fortem we look for a balance of skills and experience but just as important to us are your values and behaviours. We look for peoplewho:

- Are honest and trustworthy
- Consistently exceed expectations
- Take ownership of tasks and see things through
- Meet deadlines
- Go the extra mile
- Respect and value other ideas
Sound like you? If so, come and join our Fortem team and become a great ambassador of our business

**Additional Information** We offer a competitive salary in addition to a comprehensive benefits package including a company pension scheme, life assurance, discounted private medical cover, incentive/bonus schemes, discounted gym membership and many more.
Some flexibility in working patterns is to be expected and a driving license is essential. We offer you a bright future, one where you will have the opportunity to develop your career with a fast moving, forward thinking company, who recognize and rewards yourachievements.

**About Us** Here at Fortem we are passionate about people, with a real focus and drive around continuous development. We strongly believe that this passion has allowed us the success we have enjoyed in recent years. Above everything else you will be joining a valuesbased business: our values are at the centre of every activity we undertake. Having the right talent, coupled with the right culture and values, ensures that we have a sustained future and a trusted brand in our respective markets.