Early Intervention Officer

1 week ago


BurtonOnTrent, United Kingdom Trent & Dove Housing Full time

(Benefits include company pension scheme, private healthcare scheme)

37 hours per week

The Income and Tenancy Sustainment Officer will be responsible for a comprehensive assessment of a tenant’s financial situation to explore options of maximising their income in partnership with other teams or agencies with a view to the tenant sustaining the tenancy long-term.

Identify high risk tenancies linked to debt and financial exclusion

Be able to carry out basic budgeting advice, completing Income & Expenditures

Understand the impact of UC on tenants & prospective new customers.

Be the oracle of welfare benefits information and associated legislation

Have excellent communication skills and have the ability to liaise with internal teams and external agencies where appropriate

Is target driven, whilst keeping the customer at the fore

To carry out home visits where required

Be proactive and have a ‘can do’ approach

Hold a full driving licence

This role will be know internally as Early Intervention Officer

INDNET



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