Resourcing Operations Administrator

Want to help build a world that works better for everyone? Kin + Carta is a global digital transformation consultancy that makes a difference to the billions who now work, play, shop, communicate and share online.

Join a global team of curious and diverse minds in connecting people, data and technology to produce amazing experiences for some of the world's most influential companies. Become a maker, builder or creator as we explore the possibilities of sustainable digital technology, helping clients to rapidly innovate, modernise their systems, enable their teams, and optimise for continued growth.

We focus on tech but we're a proudly inclusive business with trust and human connection at its heart. People, the planet, and profit matter equally to us which is why we're a certified B Corporation in the United States and Europe. With additional offices in South America, there is a place for you here wherever you're based.

**The role in a nutshell**:
We are looking for a Resourcing Operations Administrator to join our growing European Casting team.

As a Resourcing Operations Administrator at Kin + Carta Europe you will have the opportunity to acquire well-rounded business operational experience at our fast-growth, people-first, technology company. You will be working as part of a lean, highly focused European Operations team at the epicentre of our business, to facilitate the optimal staffing of delivery teams across our portfolio of client projects, ensuring strategic consideration is made for People, Product and Profit.

Reporting into the Operations Senior, you will support the efficient running and coordination of the day-to-day casting function servicing 300+ client-facing staff across multiple in-flight projects. With new projects requiring new teams starting every month, you'll feel energised to work within this fast paced, ever-changing environment providing a fantastic opportunity for you to learn quickly and grow at Kin + Carta.

**What you can expect**:

- You will be responsible for the administration of timely and accurate information within our professional services automation tool, Force (full training will be given).
- Working alongside our sales and delivery teams to upload key information to the Force system.
- Supporting and maintaining dashboards and reporting across the operational function of the casting and delivery teams
- Sitting within our wider internal operations team, you will work within a multidisciplinary network of proactive individuals focussed on driving the efficient and scalable operations at Kin + Carta Europe.

**The type of person we'd love to meet**:
**Skills**
- Administrative and data entry experience
- Highly organised
- Excellent verbal / written interpersonal communication
- Effective prioritisation and management of competing workload demands
- Commercially aware approach to solving problems and knowing when to escalate
- Ideally experience working with a CRM tool (ideally Saleforce PSA)
- Extremely confident using spreadsheets (Excel) and G-suite

**Behaviours**
- You are confident and self-possessed
- You are a 'giver', taking pleasure helping others succeed
- You are an empathetic and self-aware individual, able to build strong relationships
- You are keen to learn from others and listen clearly to direction
- You are adaptable, resilient and excited to work in a fast moving environment
- You are self-motivated, eager to identify work to do and want to learn
- You are curious and enthusiastic about improving relevant knowledge and skills
- You are eager to contribute to Kin + Carta's culture and take advantage of what's on offer