Credit Control Administrator

4 days ago

Bath, United Kingdom Places for People Full time

We are Touchstone, we manage a portfolio of properties on behalf of the UK's biggest landlords across the UK.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with supportive people, friendly people and can-do people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

**More about your role**

You will join a small close knit team that boasts a strong work ethic and are known for their friendly approach. As one of our Credit Control Administrators you will maintain rent accounts, chase payments and arrears across all client portfolios within the business area. You will provide a first class customer service experience, whilst also ensuring that SLA's are met, whilst complying with client, company and statutory regulations.

**This role has been evaluated to suit a 'hybrid' working pattern for a trial period whereby there will be the opportunity to work from home for some days each week if preferred**

For more information please download our job profile available on our website.

**More about you**

Experience in property management is not essential however this would be beneficial if you were to be successful.

The successful applicant will have experience developing positive working relationships and has excellent written and verbal communication skills. Experience working within an office based customer service role would be beneficial, but more importantly we want you to be able to think on your feet and be solution focused.

You should be motivated to seek new knowledge and share in our ethos of continuous improvement in return we will provide full training to give you the skills you need to be an expert too.

**The Benefits**

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

- Excellent 33 days holiday (incl bank hols) and sick pay
- Pension with matched contributions
- Training - initial and ongoing
- Extra perks including huge discounts and offers from shops, cinemas and much more.

**What's next?**

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

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