Credit Control Administrator

2 weeks ago


Bath, United Kingdom Places for People Full time

Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially.

More about the team

We are looking to hire a Credit Control Administrator on a permanent basis. Reporting to the Portfolio Manager, this is a great opportunity to join a growing area of the business.

This role will be overseeing the credit control administration within the portfolio, ensuring the highest level of service to both internal and external clients.

The working hours for this role are Monday to Thursday 9am - 5.30pm and Friday 9am - 5pm. Once you have successfully completed your probation (6 months) we can offer hybrid working (3 days at home). At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check is mandatory for this position.

For more information please download our job profile available on our website.

More about you

Credit Control experience is preferred for this role however it is not essential as training will be provided. The ideal applicant will have a background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders.

Experience / Skills:

- Customer Service Experience,
- Excellent telephone manner,
- Good numerical and written skills
- Good IT skills,
- Stakeholder engagement skills,
- Experience of working within a fast paced environment.

**Benefits**:
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

- Competitive salary, with a salary review yearly
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities



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