Community Welfare Advisor

1 week ago

Newcastle upon Tyne, United Kingdom Disability North on behalf of end employer Full time

**We're Hiring: Community Welfare Advisor**

**Location**: The Dene Centre, Newcastle upon Tyne

**Hours**: 21 hours per week, Monday to Friday (flexible working considered)

**Rate**: £23,836.18 (pro rata) Actual salary: £14,301.70

**Closing date**: Friday 15th August 5pm

Are you passionate about social justice, inclusion, and enabling disabled people to live with independence, choice, and control? Do you want to be part of a values-led team that challenges inequality and works to remove barriers in society?

At Disability North, we are looking for a Community Welfare Advisor to join our Advice Team, someone who believes that lived experience is powerful, who listens without judgement, and who is committed to making systems work better for the people they were built to serve.

**What you'll do**

You’ll be a key contact for disabled people and their families, offering support that is person-centred, practical, and rights-based.
Your work will include:

- Providing advice on social care, health systems, and welfare benefits.
- Supporting people to challenge unfair decisions and appeal care charges or benefit rejections.
- Signposting to other advice organisations
- Working collaboratively with partners and professionals to make real change.

**What you’ll bring**

We’re looking for someone with:

- Experience (formal or lived) of social care or welfare benefits systems.
- Strong communication skills - compassionate, clear and collaborative
- Able to take information given by individuals and transfer it onto forms, some are online and some are paper based.
- An understanding of the Care Act 2014 and a commitment to the social model of disability.
- Excellent organisation, IT and time management skills.
- A team spirit, a proactive approach and alignment with our organisational values.

**What we offer**
- A welcoming, inclusive workplace with a brilliant team.
- Ongoing support and training to help you grow your skills.
- Flexible working arrangements
- 25 days annual leave plus bank holidays, we offer an additional day per year of service up until 5 years.

If you’re not sure you meet every requirement but feel passionate about the role - we encourage you to contact us.

**Interviews will be held on Wednesday 3rd September 2025**

Or you can download here: Community Welfare Advisor Application Form

Alternatively, you can send an up-to-date CV with a covering letter describing how you feel you could meet the role.

For more information, please see the Job Description
- Please note: an enhanced DBS check and regional travel may be required._

**Job Type**: Part-time

Pay: £14,301.70 per year

Expected hours: 21 per week

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: Community Welfare Advisor

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