Business Support Assistant

**The Service & Team**:
We are the Business Support Team, part of the Children & Families Service.

Would you like to do a job that makes a difference and be part of a team whose aim is to improve the lives of children and families living in Cornwall?

Would you like to work for an organisation who has the following values embedded into everything that we do?

Compassion

Honesty & Integrity

Trusting & Being Trustworthy

Fairness & Respect

Openness & Collaboration

Successful applicants will work as part of a team, supporting children and families across the county through the delivery of high-quality business support services. Duties will involve a range of tasks including the monitoring of admin mailboxes, distribution of correspondence and reports, records management, meeting administration and detailed recording of complex meetings within strict timescales, financial transactions and input of information to databases.

**The Role**:
We have a permanent vacancy for a Business Support Assistant in Mid Cornwall (Truro/St Austell) based at Pydar House, Truro. The core focus of this post will be to support the work of our frontline practitioners; enabling them to achieve the best outcomes and prioritise direct work with children and families and ensure timely communications with service users and partner agencies.

**Working Pattern**:
The post is for 3½ days - working all day Monday to Wednesday plus Thursday morning. Whilst the location/work base for this role has been specified, our evolving ways of working means that the role may require you to work remotely (e.g. from home/other locations). We work flexibly to most effectively support the people, services and organisations that we support and will discuss this with you during the recruitment process.

This role will include working at Pydar House, Truro for at least one day a week.

There will be a requirement to assist with the delivery of business support within our core business hours.

**What you’ll need to succeed**:
Applicants should have 4 GCSEs (A-C), or equivalent, including English and Maths and have excellent keyboard skills. Experience of working in an office environment would be an advantage. Comprehensive training will be given and once established in the role, opportunities for career development will be available.

**_Please read the role profile for the full details of this role attached below in this advert
- **

**What you’ll get in return**:
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

- a competitive salary.
- a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
- a generous annual leave entitlement with the potential to purchase additional leave.
- A national award-winning employee health and wellbeing programme
- Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

**Additional Information**:
Please note, we are unable to offer sponsorship for this role.

The full role profile is attached here

We recommend saving a copy of this to refer to if you are invited to an interview.

For more information or an informal chat about the role please contact Russell Bennett tel 07925 360675.

**Application Process