Occupational Health Administrator

2 days ago

Ellesmere Port, United Kingdom JRL OHS Full time

Are you a highly organised and motivated individual with a passion for delivering excellent administrative support? An exciting opportunity has arisen to join our Occupational Health Administration Team as an Occupational Health Administrator.

This is a key role within the team, providing professional and efficient administrative support to our Occupational Health clinicians and clients. You will play a vital part in ensuring the smooth day-to-day running of the service and will often be the first point of contact for staff and managers accessing Occupational Health services.

**Main Duties - Occupational Health Administrator**

**Appointment Scheduling**
- Coordinate and book appointments for Occupational Health clinicians, ensuring efficient use of clinical time.
- Reschedule appointments when necessary and communicate changes to all parties involved.

**First Point of Contact**
- Respond to queries professionally and direct more complex queries to appropriate team members.

**Administrative Support**
- Provide day-to-day administrative support to the Occupational Health team.
- Prepare and send correspondence, reports, and documentation as required.
- **Data Entry and Record Keeping**:

- Maintain accurate and up-to-date electronic and paper records in line with confidentiality and data protection regulations.
- Input clinical data and appointment details into the Occupational Health system.

**Report Generation**
- Support data analysis for audits and service improvement initiatives.

**Confidentiality and Compliance**
- Handle sensitive health and employment information with strict confidentiality.
- Ensure all administrative processes comply with relevant policies, including GDPR and Occupational Health protocols.

**Liaison and Communication**
- Liaise with HR, managers, external partners, and healthcare providers to support case management and service delivery.
- Maintain professional and effective communication at all levels.

**Stock and Supplies Management**
- Order and monitor office and clinical supplies to support service operations.
- Ensure resources are stocked and available when needed.

**Support to Projects and Campaigns**
- Assist in the coordination of health campaigns, staff health surveillance programs, and vaccination clinics.

**About You**:

- Previous experience in an administrative role, ideally within a healthcare or HR environment.
- Strong organisational and communication skills with attention to detail.
- Confident in using IT systems including Microsoft Office (Word, Excel, Outlook).
- Able to work independently and as part of a busy, supportive team.
- A professional, friendly, and proactive approach to customer service.
- Understanding of confidentiality, GDPR, and sensitivity in handling personal and medical information.

**What We Offer**:

- A supportive team environment with opportunities for development and training.
- Flexible working arrangements (where applicable).
- Access to staff wellbeing resources and initiatives.

**Job Types**: Part-time, Permanent

Pay: From £12.21 per hour

Expected hours: 20 per week

Work Location: In person

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