Service Practitioner
5 days ago
NonStop Consulting is looking to speak to Service Practitioners that are interested to join a Central Government authority, in a 6 months contract. Location: Leeds remote mainly and occasional office visits.
Our client, an important contracting authority in the Public Sector, is looking for professional Service Practitioners that will be in charge of account management for different services, reviews and analysis of data on contacts and conduct service reviews.Creating, reviewing and implementing processes and procedures to ensure alignment with changing business requirements.
**Requirements**:
- Experience with ITIL frameworks
- Experience in service delivery management or account management
- Customer Service operations delivery expertise
- Customer Service Level Management
- Customer Service Performance Management
- Project Support experience
- Customer Insight and Analytic
- Customer Service Quality Management
**Benefits**:
- 6 months contract with possibility of extension
- Secure Job -gaining experience in the public sector will get you noticed for future roles within different government departments
- Excellent pay rate
- Hybrid type of work
If you are looking for a step-up in your career this is the moment to take advantage of this amazing opportunity
Phone: +
Internal Extension: 8187
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