Senior Business Support Officer

**Senior Business Support Officer**

**Employer Trafford Council**

**Location Sale Waterside, 2nd Floor, Waterside House, Sale, M33 7ZF.**

**Salary range Band 5 (£29,777 - £31,364)**

**Trafford council is a Living Wage Employer.**

**Working Pattern Full time, Monday to Friday**

**Working hours 36.25 Hours**

**We will offer flexibility where we can if you are interested in a role, please speak to the recruiting manager about what flexibility they might consider.**

Many of our colleagues can work from home for one or more days a week and/or they flex the hours they work. We call this SMART working, and it gives you the option to flex your days and hours so you can fit your work around your life and life around your work.

**Contract type Permanent**

**Application deadline 15 September 2024**

**Interview type **In person
**About the Role**

We are now looking to recruit a senior business support officer to our EHC team as part of a redesign of the service. The post will be situated within our SEN Services and EHC team and be responsible for a wide range of administrative and financial functions across services that support children with SEN Working within the Children’s Service Directorate, we support the delivery of strategic priorities across the SEN system in line with relevant legislation and statutory guidance.

Providing effective and efficient administration and financial management including development of systems and processes to monitor and report on high needs funding ensuring compliance with agreed processes.
- Contributing to the delivery of a high standard of customer service to our stakeholders, partners, officers, and individuals who access our services, whilst striving to meet the aims, objectives and statutory targets required of the service.
- Providing administrative support to ensure that the multi-agency panels are run smoothly and effectively. Undertaking a range of tasks ensuring that the panel administration is effective and developing systems and processes for collection of key performance information that understands and drives practice.

**About you**

Evidence of continued professional and personal development

They will be required to be organised, an excellent communicator and able to build strong relationships with young people, their families and other stakeholder.

Previous relevant experience in a business administration environment or related field

Experience working in a busy and demanding environment, preferably in a public sector position.

Proven experience of line management responsibilities, including leading, co-ordination, motivating staff and performance management Experience of using administrative processes, time management and providing support to senior managers.

Knowledge of SEND legislation, code of practice and SEN system is preferable.

Understanding of GDPR principles and the management and accurate recording of information.

**About us**
**Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential.

**Our vision: Trafford where all our residents, businesses and communities prosper.**

Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

**Additional Information**

Willing and able to travel to sites within the Trafford Borough

Working flexibly and occasionally working extended hours depending on business (this will be communicated)

**Contact Details**

**About the benefits**

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

**OTHER RELEVANT INFORMATION**

Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)